Documentation

Informizely

Updated on

May 19, 2026

Description

Informizely is a customer feedback and survey platform that enables businesses to collect real-time visitor insights through targeted on-site surveys, NPS measurements, and feedback widgets.

Setup guide

Follow our setup guide to connect Informizely to Improvado.

Step 1. Click the Make a new Connection on the Connections page.
Categories on the Data sources page group all available platforms. Use a search to find the required one.

Step 2. Click on the Informizely tile.

Step 3. Authorize your Informizely account using your Organization Name, API Key, and API Secret.

Note: You can get your API credentials in the My Account dashboard in Informizely. Reporting API access requires the Enterprise plan.

Step 4. After the connection is completed, the Informizely connection will appear in your Connected sources list.

Step 5. When the connection status is Active, and the account status column shows a number of accounts, you can move on to data extraction.

Step 6. To extract data from the connected sources, check the instructions on how to set up data extraction.

Schema information

The schema information shows all report types you can use to extract data from Informizely.

https://datastudio.google.com/embed/reporting/bc22dac3-e0bc-4135-92dd-e056ebf9d234/page/9Y3YB?params=%7B%22df2%22:%22include%25EE%2580%25800%25EE%2580%2580IN%25EE%2580%2580Informizely%22%7D

Settings

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Troubleshooting

Troubleshooting guides

Check out troubleshooting guides for
Informizely
here:

Limits

You can find information about the latest API changes in the Informizely Reporting API documentation.

Frequently asked questions

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Questions?

Improvado team is always happy to help with any other questions you might have! Send us an email.

Contact your Customer Success Manager or raise a request in Improvado Service Desk.