How to Reopen the Ticket

Updated on

Oct 19, 2023

1. Find the ticket you want to reopen in Service Desk by filtering the list using the Closed requests filter.

2. Click the Reopen button and provide. Optionally, you can add any information in the comment section.

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How to Reopen the Ticket

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Contact your Customer Success Manager or raise a request in Improvado Service Desk.