CallTrackingMetrics

Written by Ilya Sudakov

Updated on Sep 11, 2026

Description

‍CallTrackingMetrics is a complement to your everyday tools and digital strategies.

Setup guide

Follow our setup guide to connect CallTrackingMetrics to Improvado.

Click the Connections in the left navigation bar.
Categories on the Data sources page group all available platforms. Use a search to find the required one.

Click on the CallTrackingMetrics tile.

Authorize your CallTrackingMetrics account using your Access Key and Secret Key.

Warning

If you see only one individual account and not all agency sub-accounts when connecting the credentials to Improvado, make sure the key pair was created at the agency level and is being used to establish a connection on the Improvado side. Learn more here.

After completing the connection process, the CallTrackingMetrics connection will appear in your Connected sources list.

When the connection status is Active, and the account status column shows a number of accounts, you can move on to data extraction.

To extract data from the connected sources, check the instructions on how to set up data extraction.

Schema information

The schema information shows all report types you can use to extract data from CallTrackingMetrics.

Release notes

You can find information about the latest API changes in the official Release notes.

Troubleshooting

Having trouble with your setup? Find solutions to common issues →

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Questions? The Improvado team is always happy to help. Send us an email, contact your Customer Success Manager, or raise a request in the Improvado Service Desk.