Documentation

SOCi

Updated on

Apr 17, 2025

Description

SOCi is a platform that centralizes the management of multi-location businesses' online presence, aggregating data from social media, reviews, and local listings via its API to enable real-time monitoring and optimization of localized marketing efforts.

Schema information

The schema information shows all report types you can use to extract data from SOCi.

Setup guide

Follow our setup guide to connect SOCi to Improvado.

Step 1. Click the Make a new connection button on the Connections page and select SOCi in the Data sources catalog.

Step 2. Authorize your SOCi account using your Organization Name, Domain (i.e. app.meetsoci.com) and SOCi API Key.

Step 2.1. To generate your SOCi API Key, navigate to User Settings, accessible via the menu in the top-right corner of the platform.

Step 3. After completing the connection process, the SOCi connection will appear in your Connected sources list.

Step 4. When the connection status is Active, and the account status column shows a number of accounts, you can move on to data extraction.

Step 5. To extract data from the connected sources, check the instructions on how to set up data extraction.

Settings

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Troubleshooting

Troubleshooting guides

Check out troubleshooting guides for
SOCi
here:

Limits

You can find information about the latest API changes in the official Release notes.

Frequently asked questions

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Questions?

Improvado team is always happy to help with any other questions you might have! Send us an email.

Contact your Customer Success Manager or raise a request in Improvado Service Desk.