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Adobe Customer Journey Analytics

Written by Ilya Zinoviev

Updated on Sep 16, 2025

Description

Adobe Customer Journey Analytics is an advanced analytics platform that allows you to use your Adobe Experience Platform data to generate multidimensional analysis and cross-channel customer journey reports.

Setup guide

Follow our setup guide to connect Adobe Customer Journey Analytics to Improvado.

Click the Connections in the left navigation bar.
Categories on the Data sources page group all available platforms. Use a search to find the required one.

Click on the Adobe Customer Journey Analytics tile.

Authorize your Adobe Customer Journey Analytics account using your Client ID, Client Secret and Organization ID.

Note
  • You can get your Client ID, Client Secret and Organization ID by following the official guide.
  • At the end of the API Client step, your project must include 2 APIs - Customer Journey Analytics and Adobe Experience Platform.
  • In the Authentication step, please use OAuth Server-to-Server authentication following this guide. After generating the access tokens, you’ll get the required values: Client ID, Client Secret, and Organization ID.

After completing the connection process, the Adobe Customer Journey Analytics connection will appear in your Connected sources list.

When the connection status is Active, and the account status column shows a number of accounts, you can move on to data extraction.

To extract data from the connected sources, check the instructions on how to set up data extraction.

Schema information

The schema information shows all report types you can use to extract data from Adobe Customer Journey Analytics.

Release notes

You can find information about the latest API changes in the official Release notes.

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