Updated on
Mar 20, 2025
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For non-Improvado users: Learn how to control this feature from your side with our comprehensive guide. Click here to get started.
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Improvado’s Request Credentials feature allows you to request an external users credentials to create a new connection directly in Improvado. Clients can authenticate their accounts without sharing sensitive login details manually, reducing back-and-forth communication and accelerating the authorization process.
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Links expire after 14 days or immediately after first use (whichever comes first). If a link expires, regenerate and resend it.
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To authorize their credentials external user should complete the flow from this guide.
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Information about who created the connection and the external link will be reflected in the connection details.
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You can also use the request credentials feature to re-connect existing connections. Learn more here.
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Improvado team is always happy to help with any other questions you might have! Send us an email.
Contact your Customer Success Manager or raise a request in Improvado Service Desk.