Documentation

What’s This Request About?

You’ve received this email because a trusted partner or colleague needs your help to connect a data source (e.g., Google Ads, Facebook, GA4) to Improvado, a platform they use for data analysis and reporting.

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This link allows you to grant access to specific data securely without sharing your login details. Rest assured:

• The sender cannot see your passwords or personal information.
• You control exactly which credentials or data are shared (where supported by the platform).
• Improvado never stores your raw credentials—only encrypted access tokens.

You’ll see the email address of the person requesting access. Double-check this email to ensure it’s from someone you trust.

How Does It Work?

Follow these steps to securely authorize access to your data:

Step 1: Open the Authorization Link

Click the link in the email you received. This will open a secure Improvado authorization window in your browser.

Warning

The link expires after 14 days or once it is used. If it has expired, ask the sender to generate a new one.

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Step 2: Verify the Request Details

The authorisation window will specify the platform (e.g. Google Ads, Facebook Ads) whose credentials the requester needs.

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Step 3: Follow the Setup Guide

Use the instructions on the right side of the screen to complete the authorization.

Your Data, Your Control

• Limited Permissions: The sender can only extract data for reporting. They cannot edit settings, spend budgets, or manage your accounts.
• Security First: Improvado adheres to SOC2 compliance and encrypts all data transfers.

Why Improvado?

Improvado is a trusted data automation platform used by businesses to unify marketing data from 500+ sources into dashboards, reports, and tools. Key facts:

• No Data Manipulation: Improvado cannot modify, delete, or interact with your accounts—only pull data.
• Global Trust: Used by teams worldwide to streamline data workflows securely.
• Transparency: Learn more about our practices at the Improvado Policy Page.

Quick Answers to Common Questions

Q: Who sent this request?

A: The email address of the requester is included in the email and authorization form. Confirm you know and trust them before proceeding.

Q: Can the sender see my login details?

A: Improvado will only use your email, username or similar information as identification for the connection. Improvado only shares encrypted tokens, never usernames, passwords, or personal data.

Q: How can I revoke access to shared credentials?

A: You can revoke access via your platform’s settings any time. Or you can ask Improvado user to disconnect the source directly in Improvado.

Need Help or Have Concerns?

Feel free to contact Improvado’s support team at support@improvado.io