Documentation

Atlassian Jira

Updated on

Apr 27, 2025

Description

Atlassian Jira is a powerful project and issue tracking platform that provides a robust API for accessing and managing tasks, workflows, and development progress across teams. Its API enables seamless integration with external tools to automate reporting, synchronize data, and enhance productivity.

Setup guide

Follow our setup guide to connect Atlassian Jira to Improvado.

Step 1. Click the Make a new connection button on the Connections page and select Atlassian Jira in the Data sources catalog.

Step 2. Please, provide us with the Jira Main URL, Username, and API Token.

Step 2.1. Please enter your Jira Main URL in one of the following formats:

  • ```https://{your-company}.atlassian.net``` (e.g., ```https://demo.atlassian.net```)
  • ```https://{your-company}.jira.com``` (e.g., ```https://demo.jira.com```)
  • ```https://jira.{your-company}.com``` (e.g., ```https://jira.demo.com```)

Step 2.2. Use your email address for your Jira account, which you used to generate the API token as the Username.

Step 2.3. Generate an API Token by following Atlassian's instructions in this documentation.

Step 3. After completing the connection process, the Atlassian Jira connection will appear in your Connected sources list.

Step 4. When the connection status is Active, and the account status column shows a number of accounts, you can move on to data extraction.

Step 5. To extract data from the connected sources, check the instructions on how to set up data extraction.

Schema information

Settings

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Troubleshooting

Troubleshooting guides

Check out troubleshooting guides for
Atlassian Jira
here:

Limits

You can find information about the latest API changes in the official Release notes.

Frequently asked questions

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Questions?

Improvado team is always happy to help with any other questions you might have! Send us an email.

Contact your Customer Success Manager or raise a request in Improvado Service Desk.