Zenloop Integration

Zenloop Data Integration | NPS & Customer Feedback

Connect Zenloop and let AI agents query NPS scores, feedback, and customer sentiment alongside acquisition costs from 1,000+ channels.

SOC 2 Type II
1,000+ Data Sources
Any Warehouse or BI Tool
A
Improvado Agent
Connected to Zenloop
What's our NPS trend for the past quarter, and which customer segment is driving the biggest drop?
Your overall NPS dropped from 42 to 31 over Q1. The 'Post-Purchase' segment shows the steepest decline—down 18 points to an NPS of 22. Top detractor themes: shipping delays and packaging quality.
Pull the verbatim feedback from Post-Purchase detractors and create a Slack alert if NPS falls below 25 in that segment.
Done. I've extracted 127 detractor comments from Post-Purchase responses. Alert configured—you'll get notified in #cx-ops if that segment's NPS drops under 25 in any weekly measurement.
Trusted by data-driven teams
DockerOMDhimsillyMattelASUSActivision
1,000+
Integrations
200+
Zenloop Fields
99.9%
SLA Uptime
<5 min
Setup
SOC 2
Type II
Improvado Key Takeaways

Automate Zenloop NPS data extraction and loading

Improvado connects to Zenloop's API to extract NPS scores, customer feedback, survey responses, and satisfaction trends automatically. Our platform pulls detractor, passive, and promoter segments along with qualitative feedback and customer attributes on your chosen schedule. Data loads directly into BigQuery, Snowflake, Redshift, or Azure without manual exports or CSV uploads. Historical NPS trends and feedback patterns are preserved for long-term analysis.

200+ metrics and dimensions Campaigns, ad groups, keywords, audiences, geo, device — all granularity levels from the Zenloop API
15-minute refresh cycles Near real-time sync with 99.9% SLA uptime. No stale dashboards.
Cross-channel normalization Marketing CDM unifies your data with 1,000+ sources into one schema. No manual mapping.
Any warehouse or BI tool Snowflake, BigQuery, Redshift, Databricks, Power BI, Tableau, Looker Studio
AI Agent access via MCP Query, write, and monitor Zenloop through Claude, ChatGPT, Cursor, or any MCP client
Enterprise-grade security SOC 2 Type II, HIPAA, GDPR, CCPA. Raw data never leaves your environment.
OAuth setup in under 5 minutes No API keys, no code, no developer setup. Schema changes handled automatically.
Zero ongoing maintenance Pagination, rate limits, API versioning — all managed. Your team focuses on analysis.
Integration Details

Unify customer satisfaction with marketing data

Improvado's Marketing Common Data Model aligns Zenloop NPS data with marketing campaign performance, customer acquisition costs, and revenue metrics. Customer satisfaction scores connect with specific marketing touchpoints, channel attribution, and customer lifetime value calculations. This unified view reveals which marketing activities drive satisfied customers versus detractors. Analyze NPS trends against marketing spend, campaign timing, and customer journey stages in your preferred BI tool.

Zenloop API · API key · daily sync · full refresh
Schema Overview

Data objects and fields Improvado extracts from Zenloop

Object Fields
Feedback
feedback_id survey_id nps_score comment created_at
Survey Response
response_id survey_id respondent_email score timestamp
NPS Metrics
survey_id promoters passives detractors nps_score
Answer
answer_id question_id response_text survey_id submitted_at
How it works

From connection to autonomous action in three steps

1

Connect

Connect Zenloop via API key from your account settings. The agent pulls NPS scores, response data, customer segments, and detractor/promoter classifications in real time.

2

Ask

Ask questions like 'Which product line has the lowest NPS this month?' or 'Show me detractor feedback mentioning shipping from the last two weeks' or 'What's the promoter-to-detractor ratio for enterprise customers?'

3

Act

The agent tags responses with custom labels, triggers follow-up surveys to specific segments, exports filtered feedback to your CRM, and configures threshold-based alerts when segment scores cross critical levels.

Use Cases

What teams ask their AI agent about Zenloop

Real prompts from enterprise marketing teams. The agent reads your data, answers in seconds, and takes action when you ask.

See how teams use Improvado →
A
Improvado Agent Analysis

Track NPS scores by marketing channel to identify which sources bring the most satisfied customers

Your AI agent analyzes Zenloop data and delivers actionable insights — automatically, in seconds.

5 hrs → 15 min
A
Improvado Agent Cross-channel

Correlate customer feedback with campaign performance to optimize messaging and targeting

Your AI agent analyzes Zenloop data and delivers actionable insights — automatically, in seconds.

Manual → auto
A
Improvado Agent Reporting

Build executive reports showing customer satisfaction impact on retention and revenue growth

Your AI agent analyzes Zenloop data and delivers actionable insights — automatically, in seconds.

3 hrs → 8 min
AI Agent Access

Your agent calculates NPS by acquisition channel automatically

Read

The agent reads NPS scores, CSAT ratings, CES measurements, customer feedback verbatims, response volumes, segment breakdowns, promoter/passive/detractor distributions, survey completion rates, and trend data across time periods and customer cohorts.

Write

The agent applies custom tags to responses, creates and sends targeted follow-up surveys, exports segmented feedback datasets, updates customer records with sentiment scores, and configures conditional alerts based on score thresholds or response patterns.

Monitor

The agent monitors NPS movements across segments, watches for sudden drops in specific cohorts, tracks detractor theme frequency, alerts on response volume anomalies, and flags when key customer groups shift between promoter/detractor categories.

AI agents query detractor, passive, and promoter segments with qualitative feedback, then match satisfaction scores to marketing sources for channel-level quality. Agents can identify campaigns bringing dissatisfied customers, correlate feedback themes with churn risk, and calculate how NPS improvements affect retention revenue.

Claude ChatGPT Cursor Gemini Any MCP Client
Improvado Agent · Zenloop
You
Show me NPS by customer segment for March
A
Segment Performance
Segment NPS Score Change
Post-Purchase 22 -18
Onboarding 48 +3
Subscription Renewal 56 +1
Support Interaction 38 -7
Product Usage (90d) 61 +5
5 segments · 2,847 responses · overall NPS 31 (-11 vs Feb)
You
Set up a weekly alert if Post-Purchase NPS drops below 25
A
Alert Created
Post-Purchase NPS · threshold 25 · weekly check
Destinations

Send Zenloop data anywhere

Load normalized data to your preferred warehouse, BI tool, or cloud storage. Click any destination to see its integration guide.

SOC
SOC 2 Type II Audited data management
H
HIPAA Healthcare compliance
EU
GDPR EU data protection
CA
CCPA California privacy
Compare

They extract data. Improvado deploys an agent.

Traditional tools move data from A to B. Improvado gives you an AI agent that reads, acts, and monitors — with Zenloop as one of 1,000+ integrated sources.

Feature Improvado Supermetrics Funnel.io Fivetran
Data fields extracted 200+ ~90 ~120 ~80
Total integrations 1,000+ ~150 ~500 ~300
Cross-channel normalization (CDM) ✓ Built-in ✗ Manual ● Basic mapping ✗ Raw only
AI Agent access (MCP) ✓ Read, Write, Monitor
Data warehouse destinations ✓ 16+ warehouses & BI tools Sheets, Looker, BigQuery BigQuery, Snowflake, Redshift ✓ Broad warehouse support
Refresh frequency Every 15 min Scheduled triggers Daily / 6hr Every 15 min (premium)
SOC 2 Type II & HIPAA ✗ SOC 2 only ✓ SOC 2
Best for Teams that want an AI agent, not a pipeline Small teams, spreadsheets Mid-market, data teams Engineering-led ELT pipelines

Comparison based on publicly available documentation as of April 2026. Feature availability may vary by plan tier.

FAQ

Frequently asked questions

What Zenloop data does Improvado extract automatically?
Improvado extracts NPS scores, customer feedback responses, survey completion rates, and respondent demographics from Zenloop. We also pull campaign-specific NPS data, segmentation details, and custom attributes you've configured in your surveys.
How frequently can I sync Zenloop NPS data?
You can schedule Zenloop data syncs from daily to weekly, depending on your survey frequency and reporting needs. Most teams choose daily syncs to track NPS trends and respond quickly to customer feedback patterns.
Can I connect NPS scores with customer acquisition data?
Yes, Improvado's MCDM normalizes Zenloop data with marketing platform data for unified customer analysis. You can correlate NPS scores with acquisition channels, campaign touchpoints, and customer journey stages in your BI dashboard.
Does the integration include qualitative feedback text?
Improvado extracts both quantitative NPS scores and qualitative feedback comments from Zenloop surveys. Text responses are preserved in your data warehouse for sentiment analysis and detailed customer insight workflows.
What data destinations work with Zenloop integration?
Improvado loads Zenloop data into BigQuery, Snowflake, Amazon Redshift, and Azure Synapse. You can also connect directly to Tableau, Power BI, or Looker for immediate NPS visualization and customer satisfaction reporting.
How does Improvado handle Zenloop survey segmentation?
Our platform extracts survey segments and customer attributes from Zenloop, maintaining the segmentation structure in your data warehouse. You can analyze NPS trends by customer type, purchase behavior, or any custom segments you've created.