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Pull NPS scores, survey responses, and customer feedback trends from Retently platform. Merge satisfaction data with support tickets in Tableau for complete customer health views.
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Improvado extracts customer satisfaction data directly from Retently's API, including NPS scores, survey responses, customer feedback, and engagement metrics. The platform automatically pulls data on a schedule you define—hourly, daily, or custom intervals. No manual CSV exports or complex API configurations required. Your Retently data flows directly into your chosen destination, maintaining data freshness for real-time customer experience monitoring.
Improvado normalizes Retently data through the Marketing Common Data Model, standardizing customer satisfaction metrics across all your platforms. Combine NPS scores with marketing campaign performance, support ticket volume, and product usage data. This unified view reveals how marketing initiatives impact customer satisfaction and which touchpoints drive loyalty. Analyze customer sentiment alongside acquisition costs, lifetime value, and retention metrics in a single dashboard.
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Connect and manage all your marketing data sources in one platform, both in the cloud or on-premise.
Connect multiple data sources and analyze them as if they were a single database.
Combine, map, and normalize data to produce a comprehensive data set surrounding your marketing activities.
You can use it directly with your favorite business intelligence tools, ingest it to econometric models and populate the enterprise data warehouse
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Auditing procedure that ensures secure management of data.
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Complies with Health Insurance Portability
and Accountability Act (HIPAA)
General Data Protection Regulation (GDPR) Certified
Complies with California Consumer Privacy Act (CCPA)
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A great customer service that always tries to be helpful with a "how can we make it" approach. They understand your needs, provide all relevant solutions to successfully implement them, and make your job done.
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A great customer service that always tries to be helpful with a "how can we make it" approach. They understand your needs, provides all relevant solutions to successfully implement them, and make your job done.
If you consider hiring Improvado, you are also a hiring team that supports you to achieve your goals to become a more data-driven company.
Improvado is helping us to aggregate our paid marketing data from multiple channels and present it in a meaningful way. We are more efficient with reporting our campaign results and have better ideas about what's going on easily.
Professional, responsive and willing to go the extra mile to help. They are a solution to connect to most advertising platforms and provide a multitude of metrics from these platforms
They are willing to go the extra mile to attend to your query and help to the best they can.
Helping to connect to various advertising platform such as Google Ads, Facebook, DV360, Trade Desk.
They are a solution to connect to most advertising platform and provide a multitude of metrics from these platforms
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