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Effortlessly unify Snapchat and Zendesk data to enhance customer insights and streamline support interactions.
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Sync Snapchat Organic and Zendesk with Improvado through our simple setup.
Improvado normalizes raw data and channels it in your visualization platform
Get fresh and highly granular insights on your marketing efforts from custom dashboards
Snapchat Organic is a platform designed for brands and creators to develop, publish, and analyze content natively within the Snapchat ecosystem. Key features include detailed audience segmentation, real-time engagement metrics, and creative asset management, allowing users to tailor content specifically for Snapchat’s unique vertical video format. Given that 89% of marketers say inconsistent data causes misalignment across teams, Snapchat Organic’s integrated analytics help ensure data consistency by consolidating performance insights in one dashboard.
By leveraging Snapchat Organic, marketers can optimize content strategies through A/B testing and track user interactions such as swipe-ups and story completions. The platform supports direct publishing to Snapchat Stories and Spotlight, enhancing reach without third-party tools. Integrating with Improvado further streamlines workflows by automating data aggregation and reporting, which eliminates 90% of marketing-related IT tickets, reducing operational bottlenecks and improving data reliability across campaigns.
Zendesk is a customer service and engagement platform designed to streamline support operations and improve agent productivity. It centralizes communication across channels, helping businesses resolve issues faster and boost customer satisfaction.
By providing clear insights into support metrics, Zendesk enables data-driven decisions that enhance service quality and reduce response times. Integrated with Improvado, it eliminates 99% of discrepancies, ensuring accurate and unified reporting across all customer interactions.
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This dashboard combines Snapchat Organic insights with Zendesk support data to provide a clear view of customer engagement and service efficiency. It cuts audit prep time by 60% by consolidating key metrics in one place, allowing teams to track social media performance alongside support tickets without switching platforms.
This integration connects Snapchat Organic data with Zendesk, allowing customer support teams to track social engagement alongside support tickets. Improvado facilitates this by consolidating data streams for clearer insights.
Setup involves linking your Snapchat Organic account with Zendesk via Improvado’s platform, which automates data extraction and sync. The process requires API credentials and selecting relevant metrics to import.
Integrating these platforms helps businesses monitor customer interactions from social media to support tickets in one place, improving response accuracy and strategic decision-making. Improvado ensures data is harmonized and updated regularly.
Data synchronization can be scheduled as often as every hour or daily, depending on your business needs. Improvado’s flexible platform allows customization to keep Zendesk updated with the latest Snapchat metrics.
Yes, Improvado enables you to select specific data points like impressions, swipe-ups,
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