How to Connect Zendesk to Qlik

Connect Zendesk to Qlik for better decisions

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What is Zendesk?

Zendesk is a customer service and engagement platform designed to help businesses improve their relationships with clients. Its cloud-based software offers powerful tools for managing customer interactions and providing support through multiple channels, including email, phone, chat, and social media. Enterprise companies benefit from using Zendesk due to its scalability, flexibility, and rich feature set that helps them build a seamless customer experience, improve response times, and gain valuable insights from customer data.

What is Qlik?

Qlik is a leading data analytics and business intelligence platform that enables users to gain actionable insights from their data. With its powerful data visualization tools, Qlik helps organizations make data-driven decisions and improve their performance. Enterprise companies benefit from using Qlik as it offers advanced analytics capabilities, real-time data processing, and a user-friendly interface that allows users with varying technical skills to create interactive dashboards and reports. Additionally, Qlik's associative engine helps users find hidden relationships and trends in their data, driving better decision-making across the organization.

How to connect Zendesk to Qlik?

Linking Zendesk with Qlik optimizes your data pipeline by removing the need for manual intervention. To establish a seamless connection, consider the following steps:

  • Implement API authentication protocols and define data access rights
  • Design data mapping schemas and apply transformation logic
  • Automate the timing of data refresh cycles
  • Track data integrity and evaluate system performance indicators
  • Develop tailored dashboards and comprehensive reports

By integrating these systems, you gain access to up-to-the-minute analytics, minimize manual tasks, and achieve a consolidated view of information spanning both environments.

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How does Improvado connect Zendesk to Qlik?

Improvado streamlines the process of feeding Zendesk data into Qlik through an entirely code-free platform that absorbs all the underlying technical hassles. Key advantages include:

  • Ready-to-use integrations with intelligent field alignment
  • Continuous data updates paired with proactive health checks
  • Embedded transformation engine and rigorous data validation
  • Robust security framework meeting top-tier compliance standards
  • Around-the-clock system monitoring and assistance

Bypassing the need for bespoke coding, Improvado slashes deployment timelines from multiple weeks down to mere days, all while guaranteeing a steady, error-free transfer of information.

What are the benefits of connecting Zendesk and Qlik?

Connecting Zendesk with Qlik generates quantifiable business improvements and competitive leverage. Notable impacts encompass:

  • Cutting data preparation efforts by 90%
  • Boosting analytical efficiency by 2 to 3 times
  • Eradicating 99% of inconsistencies within datasets
  • Decreasing manual reporting workflows by 75%
  • Accelerating insight discovery by a factor of 5 through integrated data sources

Organizations realize tangible benefits in under three months, driven by near-total removal of data anomalies and query speeds increasing between 1.5 to 5 times.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.

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