Connect Intercom to Google Sheets with Zero API Maintenance

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What is Intercom?

Intercom is a leading customer communication platform that provides businesses with tools for managing customer interactions, support, and sales. Enterprise companies benefit from using Intercom for its ability to streamline customer engagement, improve customer satisfaction, and drive revenue growth. Intercom enables businesses to manage conversations across multiple channels, automate workflows, and analyze customer data to make informed decisions.

What is Google Sheets?

Google Sheets is a powerful, cloud-based spreadsheet application that allows users to create, edit, and share spreadsheets in real-time. Enterprise companies benefit from using Google Sheets for its collaboration features, seamless integration with other Google products, and the ability to access and edit files from any device. Furthermore, Google Sheets provides a wide range of functions, charts, and tools for analyzing and visualizing data, making it an ideal platform for business intelligence and reporting purposes.

Connecting Intercom to Google Sheets

Connecting Intercom to Google Sheets can be accomplished in several ways. Here is a list of methods to consider:

  • Use Intercom's native integrations to export data in CSV format and import it into Google Sheets.
  • Utilize third-party integrations, such as Zapier or Integromat, to automate data transfer between Intercom and Google Sheets.
  • Develop a custom solution using Intercom's API to extract data and load it into Google Sheets programmatically.
  • Leverage a data extraction and load tool like Improvado to simplify the process and manage it more efficiently than other methods.
  • Using Improvado instead of other ways of connecting Intercom to Google Sheets can save time, reduce the risk of errors, and provide a more comprehensive solution for data management and analysis.

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    We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

    Waleed Noury, Senior Media Analyst at Activision
    Waleed Noury
    Senior Media Analyst

    Connecting Intercom to Google Sheets with Improvado

    Improvado is the best solution for connecting Intercom to Google Sheets because it specializes in marketing analytics and data pipelines. With Improvado, businesses can easily extract, transform, and load their Intercom data into Google Sheets without the need for manual processes or custom development. Improvado offers a wide range of pre-built metrics and dimensions that can be automatically extracted from Intercom, making it easy to create custom reports and dashboards. Additionally, Improvado provides excellent customer support, ensuring a seamless and successful integration process.

    Summary of connection Intercom to Google Sheets

    In summary, connecting Intercom and Google Sheets enables businesses to gain valuable insights from their customer data and make data-driven decisions. Improvado offers a comprehensive solution for this integration, providing scalability, customization, high-quality customer support, and the ability to process large volumes of data. Furthermore, with Improvado, businesses can centralize their marketing and sales data for more effective analysis and decision-making. To learn more about how Improvado can help your enterprise connect Intercom to Google Sheets, book a call with an expert today.

    Reliable insights with Improvado

    Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

    • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
    • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
    • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
    • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
    Improvado helps ASUS streamline global marketing reporting.
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    Activision relies fully on Improvado for its marketing dashboard.
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