.png){kind=logo}
Streamline your workflows with unified data for better insights and faster customer support.
Bridge Freshservice and Hubspot data to Improvado in just a few steps.
Improvado normalizes raw data and channels it in your visualization platform
Get fresh and highly granular insights on your marketing efforts from custom dashboards
Freshservice is a cloud-based IT service management (ITSM) platform designed to streamline and automate enterprise support operations. It offers features such as a robust incident management system, a configurable service catalog, and AI-driven ticket prioritization that adapts to high-volume environments. With enterprises averaging over 120 martech tools, Freshservice’s asset management and integration capabilities help consolidate data sources, providing clearer visibility into complex IT ecosystems.
The platform’s workflow automation and real-time analytics enable IT teams to reduce manual tasks and improve SLA compliance effectively. Notably, Freshservice’s integration with Improvado significantly cuts down marketing-related IT tickets by 90%, simplifying data aggregation and reporting across diverse marketing technologies. This reduces operational bottlenecks, allowing IT to focus on critical infrastructure rather than routine support requests.
HubSpot is an all-in-one inbound marketing, sales, and customer service platform designed to help businesses attract, engage, and delight customers. It offers tools for content management, lead tracking, and automated workflows, enabling teams to streamline operations and improve conversion rates effectively.
By centralizing customer data, HubSpot enhances collaboration and drives smarter decision-making across departments. Its integration with Improvado eliminates 99% of discrepancies, ensuring accurate reporting and reliable insights for business growth.
.png)
The Freshservice + Hubspot dashboard offers a unified view of IT service management and customer engagement data. It simplifies tracking by consolidating ticket statuses and sales activities in one place. With real-time updates, teams can monitor performance metrics effortlessly. This integration cuts audit prep time by 60%, reducing manual data gathering. The dashboard also enables custom report creation, making complex data easier to interpret and act upon.
To set up the integration, connect your Freshservice and HubSpot accounts using API keys within the Freshservice admin panel; tools like Improvado can simplify data mapping and automation during setup.
The integration streamlines customer support and sales by syncing ticket updates and contact information, improving response times and customer insights for business teams.
Ticket statuses, customer details, and communication history sync bidirectionally, ensuring both platforms have up-to-date information for support and marketing purposes.
Yes, Improvado aggregates data from both Freshservice and HubSpot into customizable dashboards, enabling detailed analysis of support performance and marketing impact.
Absolutely, the integration scales well for enterprises, and Improvado assists in handling large volumes of data to maintain smooth operations across both platforms.
.png){kind=logo}
.png){kind=logo}
.png){kind=logo}
.png)
%20(1).png){kind=logo}