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Boost your sales and support efficiency with unified data from Five9 and HubSpot integration.
Sync Five9 and Hubspot with Improvado through our simple setup.
Improvado normalizes raw data and channels it in your visualization platform
Get fresh and highly granular insights on your marketing efforts from custom dashboards
Five9 is a cloud-based contact center platform designed for businesses aiming to enhance customer interactions through advanced automation and AI-driven analytics. It offers features such as predictive dialing, real-time reporting, and omnichannel support, enabling agents to manage calls, emails, and chats within a unified interface. In an industry where 64% of marketers lack tools to measure true ROI, Five9’s detailed analytics provide actionable insights to optimize campaign performance and resource allocation.
Additionally, Five9 integrates with Improvado, a marketing data aggregation tool that consolidates reports from multiple channels. This integration significantly reduces reporting time by 75%, allowing teams to focus on strategic decision-making rather than manual data processing. By combining Five9’s operational capabilities with Improvado’s streamlined data management, businesses can achieve more accurate performance tracking and improved customer engagement outcomes.
HubSpot is an all-in-one inbound marketing, sales, and customer service platform designed to help businesses attract, engage, and delight customers. It centralizes tools like email marketing, CRM, and analytics, enabling teams to work more efficiently and make data-driven decisions that boost growth.
By integrating with Improvado, HubSpot handles unlimited data volumes with sub-second loading times, ensuring real-time insights without delays. This combination supports businesses in scaling operations while maintaining a clear view of performance across channels.
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The Five9 + HubSpot dashboard offers a comprehensive view of your contact center and CRM data in one place. By integrating call metrics with customer interactions, it provides actionable insights to improve operations. This dashboard cuts audit prep time by 60%, simplifying compliance checks and reporting. It also enables real-time monitoring of agent performance and tracks lead conversion rates directly from call activities.
This integration connects Five9’s contact center software with HubSpot’s CRM, enabling automatic call logging, click-to-dial, and real-time customer data access during interactions.
You start by installing the Five9 app from HubSpot’s marketplace, then connect your Five9 account by entering API credentials; Improvado can assist with data synchronization to streamline this process.
The integration improves agent efficiency by providing caller context instantly, automates activity tracking, and enhances reporting accuracy when combined with tools like Improvado for data analysis.
Call details, recordings, and disposition data sync from Five9 to HubSpot in near real-time, while Improvado can consolidate this data with other marketing and sales sources for comprehensive insights.
Yes, Improvado can aggregate Five9 and HubSpot data along with other platforms, enabling detailed reporting and analysis that supports strategic decision-making.
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