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Effortlessly Manage Appointments and Support with Unified Data from Calendly and Zendesk Integration
Bridge Calendly and Zendesk data to Improvado in just a few steps.
Improvado normalizes raw data and channels it in your visualization platform
Get fresh and highly granular insights on your marketing efforts from custom dashboards
Calendly is an automated scheduling platform that simplifies the process of booking meetings by eliminating the back-and-forth emails typically involved. It integrates with calendars like Google, Outlook, and iCloud to automatically detect availability and prevent double bookings. Features include round-robin assignments for evenly distributing meetings among team members and buffer time settings to manage breaks between appointments.
In industries where analytics teams spend 60-80% of their time on data preparation, Calendly streamlines coordination, reducing scheduling overhead. When combined with Improvado, Calendly’s scheduling data feeds directly into marketing analytics workflows, eliminating 90% of marketing-related IT tickets by automating data synchronization and minimizing manual intervention.
Zendesk is a customer service and engagement platform designed to streamline support operations and improve customer satisfaction. Its intuitive interface helps businesses manage inquiries efficiently, reducing response times and boosting agent productivity.
By integrating with Improvado, Zendesk handles unlimited data volumes with sub-second loading times, enabling real-time insights and better decision-making. This combination supports scalable growth while maintaining a high-quality customer experience.
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The Calendly + Zendesk dashboard offers a unified view for scheduling and customer support, streamlining daily operations. It reduces procurement complexity by 85%, consolidating tools into one platform.
To set up the integration, connect your Calendly account to Zendesk via the Marketplace app, then configure event triggers to automatically create tickets from scheduled meetings.
This integration streamlines customer support by turning Calendly appointments into Zendesk tickets, improving response times and consolidating communication.
When a meeting is booked, Calendly sends event details to Zendesk in real time, ensuring tickets are updated with customer and appointment information automatically.
Yes, Improvado can aggregate Calendly and Zendesk data, allowing businesses to generate comprehensive reports and gain insights without manual data handling.
You need active Calendly and Zendesk accounts plus admin access to authorize the integration and set permissions for ticket creation and updates.
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