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Improvado gives your AI agent direct access to Qualtrics survey and experience data through an MCP server. Query NPS trends, CSAT scores, response themes, and segment breakdowns in natural language. Works with Claude, ChatGPT, Cursor, and any MCP-compatible tool.
Skip the Qualtrics dashboard. Ask your AI agent for NPS breakdowns, CSAT trends, response themes, or segment comparisons across every survey and time period. The MCP server handles the Qualtrics API calls.
Your AI agent reads harmonized data across 500+ platforms. "Cost" in Google Ads and "spend" in Meta Ads resolve to the same field automatically.
Your AI agent doesn't just read Qualtrics data — it connects feedback to action. Route low-scoring responses to the right teams, trigger follow-up workflows, and update CX records based on survey signals.
250+ governance rules enforce naming conventions, budget limits, and KPI thresholds. SOC 2 Type II certified.
Set up watches on NPS, CSAT, and response volume. Your AI agent monitors Qualtrics metrics continuously and surfaces downward trends before they affect retention.
Automated weekly reports, anomaly flagging, and budget alerts — all from a single conversation. No more morning check-ins across 5 dashboards.
Your AI agent doesn't just read Qualtrics data — it connects feedback to action. Route low-scoring responses to the right teams, trigger follow-up workflows, and update CX records based on survey signals.
Every phase runs through the same MCP connection. One protocol, all platforms, full governance. No switching between tools.
CX teams track NPS in Qualtrics while revenue teams track renewal risk in CRM. Connecting survey signals to renewal timelines requires manual exports and spreadsheet merges that happen too late to influence renewal conversations.
Improvado normalizes Qualtrics survey data alongside CRM renewal and revenue data. AI agents can instantly identify accounts with low NPS scores approaching renewal, enabling proactive outreach.
Open-text survey responses contain the most actionable product and CX feedback, but analyzing thousands of responses for recurring themes requires hours of manual work or expensive text analytics tools on top of Qualtrics.
Improvado extracts Qualtrics open-text responses and makes them queryable through AI agents. Teams can surface themes, compare sentiment across segments, and get immediate summaries without separate text analytics tooling.
Teams running multiple simultaneous surveys — onboarding, product, support, NPS — can't easily compare metrics across surveys or time periods without exporting each one separately and building custom comparison reports.
Improvado unifies all Qualtrics surveys in one data model. AI agents can query across surveys, compare response trends over time, and benchmark one survey's performance against another in a single question.
Same MCP connection, different workflows for every team member. Agency CEOs get portfolio health. Media Strategists get campaign QA. Analysts get cross-platform reports. Account Managers get auto-generated QBR decks. Creative Directors get performance-based briefs.
Each role asks in natural language. The MCP server handles the complexity — rate limits, auth, schema normalization, governance — behind the scenes.
Qualtrics doesn't offer a native MCP server. Improvado provides a hosted MCP server that connects Qualtrics experience data to Claude, Cursor, ChatGPT, and any MCP-compatible AI tool. It handles authentication, survey data extraction, and normalization automatically.
Survey responses across all question types, NPS and CSAT scores with trend analysis, open-text responses with AI-assisted theme detection, respondent metadata and segment attributes, response completion and distribution data, and distribution history. Improvado normalizes Qualtrics' data model so queries work across all survey types.
Any tool supporting the Model Context Protocol — Claude Desktop, ChatGPT, Cursor, Windsurf, Gemini, and custom applications using MCP HTTP transport. Claude is most commonly used due to its native MCP support.
Yes. Improvado connects 500+ data sources through the same MCP server. Teams can combine Qualtrics NPS data with CRM renewal data, support ticket volume, and product usage metrics — enabling full CX-to-revenue analysis from one interface.
Improvado uses Qualtrics' Survey and Response Export APIs to incrementally sync data, handling pagination and rate limits server-side. For organizations with large survey archives, Improvado pre-processes response data so AI agents get immediate answers regardless of response volume.
Yes. Improvado is SOC 2 Type II certified and handles Qualtrics data in compliance with GDPR, CCPA, and HIPAA requirements where applicable. API credentials are stored in an encrypted vault. PII handling follows configurable data masking policies.
Connect your data to an AI agent in under 60 seconds. The closed loop starts with one conversation.
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