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Streamline your workflow with unified data between monday.com and Zendesk for faster resolutions.
Link monday.com and Zendesk data to Improvado with just a few clicks.
Improvado normalizes raw data and channels it in your visualization platform
Get fresh and highly granular insights on your marketing efforts from custom dashboards
monday.com is a cloud-based work operating system designed to streamline project and workflow management across teams. It offers customizable dashboards, timeline views, and automation capabilities that simplify task tracking and resource allocation. For example, marketing teams can integrate multiple data sources into a single board, improving visibility over campaigns and deadlines.
In an environment where enterprises average 120+ martech tools, monday.com’s integrations become critical for consolidating fragmented data. The platform’s connection with Improvado notably reduces reporting time by 75%, enabling faster insights without manual data wrangling. This integration supports complex data aggregation, making monday.com a robust solution for enterprise-scale marketing operations.
Zendesk is a customer service and engagement platform designed to streamline support operations and improve communication between businesses and their customers. It offers tools for ticketing, live chat, and self-service, helping teams resolve issues faster and enhance overall customer satisfaction.
By centralizing interactions, Zendesk reduces response times and boosts agent productivity, which directly impacts customer retention and revenue growth. Its integration with Improvado connects 500+ sources, enabling businesses to consolidate data for clearer insights and smarter decision-making.
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The monday.com + Zendesk dashboard offers a unified view of project progress and customer support metrics, streamlining team workflows. By integrating ticket updates with project timelines, it enhances transparency and accountability. This combined dashboard reduces procurement complexity by 85%, simplifying vendor management and approvals.
This integration connects monday.com’s project tracking with Zendesk’s customer support, allowing ticket updates to automatically create or update tasks on monday.com, keeping teams aligned in real time.
By integrating these platforms, businesses improve communication between support and project teams, accelerate issue resolution, and gain better visibility into customer requests and internal workflows.
Setup involves connecting both accounts via monday.com’s integrations center, authorizing Zendesk access, and configuring triggers and actions to sync tickets and updates between the platforms.
Data synchronization occurs through API calls that update records based on predefined workflows, ensuring ticket statuses and task progress remain consistent across both systems.
Yes, Improvado offers advanced data aggregation and reporting capabilities that complement this integration by consolidating monday.com and Zendesk data for deeper business insights.
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