.png){kind=logo}
Effortlessly unite your customer support and affiliate marketing with unified data for smarter insights.
Merge Zendesk and Pepperjam data streams into Improvado seamlessly.
Improvado normalizes raw data and channels it in your visualization platform
Get fresh and highly granular insights on your marketing efforts from custom dashboards
Zendesk is a customer service and engagement platform designed to streamline support operations and enhance team collaboration. It offers ticketing systems that organize customer inquiries, automated workflows to prioritize tasks, and a unified agent workspace that integrates email, chat, and social media channels. With customizable dashboards and real-time reporting, Zendesk helps analytics teams reduce the 60-80% of time typically spent on manual data preparation by providing structured datasets ready for analysis.
In addition, Zendesk's open API ecosystem supports integrations like Improvado, which centralizes marketing data and eliminates 90% of marketing-related IT tickets. This integration allows marketing and analytics teams to focus on insights rather than data wrangling, improving operational efficiency and accelerating decision-making in complex support environments.
Pepperjam is an affiliate marketing platform designed to help brands and agencies manage and optimize partnerships efficiently. By providing detailed analytics and streamlined campaign tools, it enables businesses to enhance ROI and scale affiliate programs with precision.
Its integration with Improvado significantly reduces weekly reconciliation from 8 hours to 30 minutes, simplifying financial tracking and reporting. This improvement allows teams to focus more on strategic growth rather than manual data management.
.png)
The Zendesk + Pepperjam dashboard provides a centralized view of customer interactions and affiliate marketing performance. Designed for efficiency, it cuts audit prep time by 60%, allowing teams to focus on actionable insights rather than data gathering.
To set up the integration, connect both Zendesk and Pepperjam through a data connector like Improvado, which simplifies syncing by automating data extraction and transformation without manual coding.
Integrating Zendesk with Pepperjam helps unify customer support data and affiliate marketing insights, enabling better campaign optimization and faster issue resolution by providing a holistic view of customer interactions.
With tools like Improvado, data synchronization can be scheduled as frequently as every hour, ensuring near real-time updates on customer tickets and affiliate performance metrics.
Yes, using Improvado’s flexible data mapping, you can tailor which fields sync between Zendesk and Pepperjam to align with your specific reporting and operational needs.
Absolutely, by leveraging Improvado’s aggregation capabilities, teams can generate consolidated reports combining Zendesk support data and Pepperjam affiliate metrics, streamlining decision-making processes. </
.png){kind=logo}
.png){kind=logo}
.png){kind=logo}
.png)
%20(1).png){kind=logo}