Connect Zendesk to Sisense with Zero API Maintenance

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What is Zendesk?

Zendesk is a customer service and engagement platform that helps large enterprises streamline their customer support processes. With features such as ticketing, self-service options, and live chat, Zendesk enables businesses to improve their customer satisfaction and loyalty. By centralizing customer interactions and providing actionable insights, companies can make more informed decisions, leading to better customer experiences and increased revenue.

What is Sisense?

Sisense is a powerful business intelligence and data analytics platform designed for enterprise organizations. It provides a comprehensive, user-friendly solution for data visualization, allowing organizations to easily analyze their data and generate actionable insights. With its robust capabilities, including advanced analytics, customizable dashboards, and AI-driven recommendations, Sisense empowers businesses to make data-driven decisions and drive growth.

Connecting Zendesk to Sisense

Connecting Zendesk to Sisense can be achieved through different methods:

  • Using the Sisense Zendesk connector, which is a built-in option provided by Sisense, enabling you to easily import data from Zendesk to Sisense for analysis and visualization.
  • Utilizing third-party integration tools, such as Zapier, which offer pre-built connections between Zendesk and Sisense, automating data transfer and synchronization between the two platforms.
  • Developing a custom integration using Zendesk APIs, which requires programming knowledge and can be time-consuming, but offers more flexibility in terms of data extraction and transformation.
  • Opting for the Improvado solution, a comprehensive marketing analytics platform that simplifies the entire data pipeline, from data extraction and load to data transformation and visualization. This platform eliminates the need for manual processes and custom development, and allows you to focus on deriving insights from your data.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
Free onboarding
Free marketing stack analysis

Connecting Zendesk to Sisense with Improvado

Improvado is the ideal choice for connecting Zendesk to Sisense, as it offers a seamless, scalable, and customizable solution. With Improvado, you can easily extract data from Zendesk and load it into Sisense without any manual intervention or programming knowledge. Furthermore, Improvado provides a centralized data platform, aggregating data from multiple sources to offer a unified view of your marketing and sales performance.

Improvado's data dictionary allows you to automatically extract a wide range of metrics and dimensions from Zendesk, streamlining the data transformation and normalization process. Additionally, Improvado's platform is built to handle large volumes of data, ensuring that your data is always up-to-date and accessible for analysis.

With Improvado's top-notch customer support, you can rely on their team of experts to help you every step of the way, from initial setup to ongoing assistance. Using Improvado to connect Zendesk to Sisense not only simplifies your data pipeline but also provides a more efficient and effective way to leverage your data for better decision-making.

Summary of connection Zendesk to Sisense

In summary, connecting Zendesk to Sisense is made easy and efficient with Improvado. The platform's scalability, customization, and ability to process large volumes of data make it the best choice for enterprise organizations. By centralizing your marketing and sales data, you can gain valuable insights and make data-driven decisions that drive growth. To learn more about how Improvado can help streamline your data pipeline, book a call with one of their experts today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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