Connect Zendesk to Periscope Data to Eliminate Human Error

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What is Zendesk?

Zendesk is a customer service and engagement platform that enables large enterprises to streamline their support processes, manage customer relationships, and provide a seamless customer experience. With its robust suite of tools, Zendesk helps companies efficiently handle customer inquiries, automate repetitive tasks, and gain valuable insights into customer behavior. By leveraging Zendesk, enterprises can improve customer satisfaction, drive customer loyalty, and ultimately, boost their bottom line.

What is Periscope Data?

Periscope Data is a powerful business intelligence and data visualization platform designed for enterprise companies. With its advanced analytics capabilities, Periscope Data enables businesses to uncover hidden insights, make data-driven decisions, and drive growth. By connecting various data sources and creating customized dashboards, Periscope Data allows organizations to easily monitor key performance indicators, track trends, and identify opportunities for improvement. Its user-friendly interface and collaborative features make it an ideal tool for large teams and complex organizations.

Connecting Zendesk to Periscope Data

Connecting Zendesk to Periscope Data can be accomplished through various methods:

  • Use APIs to manually create a connection between Zendesk and Periscope Data. This method requires technical expertise and ongoing maintenance to ensure that the connection remains up-to-date and functional.
  • Utilize a third-party data connector tool to establish a connection between Zendesk and Periscope Data. These tools can be helpful for those with limited technical knowledge, but may require additional costs and may not offer the same level of customization as a manual connection.
  • Develop a custom data connector to link Zendesk to Periscope Data. This option provides a high level of customization but requires significant time and resources to create and maintain.
  • Use Improvado, an advanced marketing analytics platform that offers a complete data pipeline solution from data extraction, through data transformation and normalization, to data visualization. With Improvado, you can effortlessly connect Zendesk to Periscope Data without the need for extensive technical knowledge or ongoing maintenance.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
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Connecting Zendesk to Periscope Data with Improvado

Improvado is the ideal solution for connecting Zendesk to Periscope Data, as it simplifies the entire process and offers numerous benefits. By leveraging Improvado's extensive library of pre-built connectors, you can easily import data from Zendesk to Periscope Data, allowing for seamless data analysis and visualization. With Improvado, you can access a comprehensive data dictionary of available metrics and dimensions from Zendesk, ensuring that your data is accurate, complete, and up-to-date.

In addition to its simplicity and ease of use, Improvado offers numerous advantages over other methods of connecting Zendesk to Periscope Data. Its scalable and customizable solution allows for seamless integration with your existing data infrastructure, ensuring that your data is always readily available for analysis. Furthermore, Improvado's platform is designed to handle large volumes of data, enabling it to efficiently process and analyze data from large enterprises with over 2,500 in headcount and over $1B in annual revenue.

Summary of connection Zendesk to Periscope Data

In summary, connecting Zendesk and Periscope Data with Improvado offers numerous benefits, including scalability, customization, high-quality customer support, and the ability to process large volumes of data. By centralizing your marketing and sales data with Improvado, you can easily analyze and visualize your Zendesk data within Periscope Data, creating a powerful tool for driving growth and improving customer satisfaction. To learn more about how Improvado can help you connect Zendesk to Periscope Data, book a call with one of our experts today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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