Connect Zendesk to Looker Studio to Make Data-Driven Decisions

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What is Zendesk?

Zendesk is a leading customer service and engagement platform that allows enterprise companies to streamline their support processes, improve customer relationships, and optimize their help desk operations. By using Zendesk, businesses can benefit from a centralized location for managing customer interactions, ticket prioritization, and automation of routine tasks. This enables organizations to deliver exceptional customer experiences and build lasting relationships with their customers.

What is Looker Studio?

Looker Data Studio is a powerful business intelligence (BI) and data visualization platform that enables enterprise companies to analyze and explore their data in an easy-to-understand format. With Looker, organizations can make data-driven decisions and uncover valuable insights that lead to improved business performance. Its robust features include customizable dashboards, advanced data modeling, and integration with a wide range of data sources, making it an ideal choice for businesses looking to visualize and understand their data thoroughly.

Connecting Zendesk to Looker Studio

Connecting Zendesk to Looker Data Studio can be achieved through the following methods:

  • Utilize the native Zendesk connector within Looker Data Studio to establish a direct connection between the platforms, allowing for seamless data synchronization and visualization.
  • Export data from Zendesk in CSV or JSON format, and then import it into Looker Data Studio using its data import functionality.
  • Employ a third-party data connector for Looker Data Studio Zendesk integration, which can provide additional functionality, such as automatic data synchronization and enhanced support for complex data structures.
  • Create a custom integration using Zendesk's API to extract and load data from Zendesk to Looker Data Studio, providing a tailored solution for your specific business needs.
  • Choose Improvado as your data connector, which provides a comprehensive end-to-end solution that covers the entire data pipeline, from data extraction to visualization, and offers a range of benefits over other connection methods. Learn more about Improvado's data extraction and load capabilities here.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
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Connecting Zendesk to Looker Studio with Improvado

Improvado is the best solution for connecting Zendesk to Looker Data Studio due to its ability to handle large volumes of data and centralize marketing and sales data from various sources. With Improvado, you can customize your data pipeline to meet your specific needs, ensuring that only the most relevant metrics and dimensions are included in your analysis. Discover the extensive list of available metrics and dimensions here.

Additionally, Improvado offers unmatched scalability, allowing your data pipeline to grow with your business without compromising performance or reliability. As a result, you can trust that your data connector will continue to meet your needs as your company expands and evolves. Finally, Improvado's industry-leading customer support ensures that any issues or questions are addressed promptly and effectively, making it the ideal solution for enterprises looking to connect Zendesk to Looker Data Studio.

Summary of connection Zendesk to Looker Studio

In summary, connecting Zendesk to Looker Data Studio is a crucial step in maximizing the value of your customer support data by enabling advanced data analysis and visualization. Improvado is the best solution for this integration, offering unparalleled scalability, customization, and customer support. By centralizing your marketing and sales data with Improvado, you can efficiently process large volumes of data and gain valuable insights that drive business growth. To learn more about how Improvado can help your organization optimize its data pipeline, book a call with an expert today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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