Connect Zendesk to Chartio to Streamline Marketing Analytics

Streamline marketing decision-making with Improvado.

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What is Zendesk?

Zendesk is a customer service software designed to help enterprises efficiently manage customer support and relationships. With its suite of products, including ticketing, live chat, and analytics, Zendesk enables businesses to streamline their support processes, improve customer satisfaction, and gain valuable insights into customer behavior. By utilizing Zendesk, large enterprises can enhance their customer experience, boost retention, and drive revenue growth.

What is Chartio?

Chartio is a powerful data visualization and business intelligence (BI) tool that allows enterprises to easily analyze and understand their data. With its user-friendly interface and robust features, Chartio enables organizations to create custom dashboards, explore data trends, and make data-driven decisions. By leveraging Chartio, large enterprises can gain valuable insights, improve efficiency, and drive growth across various departments and teams.

Connecting Zendesk to Chartio

Connecting Zendesk to Chartio can be achieved through various methods, including:

  • Using the native Zendesk integration in Chartio, which allows you to authenticate and connect your Zendesk account directly within the Chartio interface.
  • Utilizing third-party data connectors for Chartio Zendesk, which can help bridge the gap between the two platforms and automate data syncing.
  • Manually exporting data from Zendesk (such as ticket information and customer details), and then importing the data into Chartio for analysis and visualization.
  • Building custom scripts or using API calls to extract data from Zendesk and load it into Chartio for further processing.
  • Considering an advanced marketing analytics platform like Improvado, which offers a complete data pipeline solution, from data extraction and load to visualization, making the process of connecting Zendesk to Chartio seamless and efficient.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
Free onboarding
Free marketing stack analysis

Connecting Zendesk to Chartio with Improvado

Improvado is the best solution for connecting Zendesk to Chartio for several reasons. Firstly, it simplifies the data extraction process, allowing you to easily extract a wide range of metrics and dimensions from your Zendesk account. Additionally, Improvado's data transformation and normalization capabilities ensure that your data is clean, consistent, and ready for analysis in Chartio.

Moreover, Improvado offers unmatched scalability and customization, making it suitable for large enterprises with vast amounts of data and unique requirements. The platform's high-quality customer support and ability to process large data volumes ensure that your organization can effectively centralize its marketing and sales data, leading to better decision-making and growth.

Summary of connection Zendesk to Chartio

In summary, connecting Zendesk and Chartio can provide powerful insights and streamline business processes, driving revenue growth and enhancing customer experience. By utilizing Improvado, large enterprises can benefit from a complete data pipeline solution that offers scalability, customization, and high-quality customer support. The platform's ability to process large volumes of data and centralize marketing and sales data ultimately leads to better decision-making and growth. To experience the benefits of Improvado, book a call with an expert today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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