Connect Zendesk Support to Qlik for Insightful Visualizations

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What is Zendesk Support?

Zendesk Support is a customer service platform designed to streamline and optimize customer interactions for enterprise companies. By consolidating customer inquiries from various channels into a single interface, Zendesk Support enables businesses to efficiently manage communication, automate repetitive tasks, and track customer satisfaction. This comprehensive solution helps large enterprises improve their customer service, leading to increased loyalty and reduced churn.

What is Qlik?

Qlik is a powerful business intelligence (BI) and data visualization platform that helps large enterprises unlock the full potential of their data. With its associative analytics engine, Qlik enables users to explore data from multiple sources, identify trends, and gain actionable insights for data-driven decision-making. Qlik's robust visualizations make it easy for users to understand complex data and share insights with their teams, driving better business outcomes and a competitive advantage.

Connecting Zendesk Support to Qlik

Connecting Zendesk Support to Qlik can be achieved through various methods:

  • Export Zendesk Support data as CSV or Excel files and manually import them into Qlik. This method can be time-consuming and requires regular updates to maintain accurate data.
  • Use a third-party data connector for Qlik Zendesk Support integration. This option allows for automated data sync, but may involve additional costs and require technical expertise for setup and maintenance.
  • Utilize Qlik's REST API connector to establish a direct connection between Zendesk Support and Qlik. This approach requires advanced technical knowledge and can be challenging to maintain and troubleshoot.
  • Instead of the methods above, consider using a comprehensive solution like Improvado to streamline the process of connecting Zendesk Support to Qlik. Improvado simplifies data extraction, transformation, and loading, ensuring seamless integration and accurate data visualization.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
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Connecting Zendesk Support to Qlik with Improvado

Improvado is the best solution for connecting Zendesk Support to Qlik because it eliminates the need for manual data extraction, complex API configurations, and ongoing maintenance. With Improvado, you can easily extract data from Zendesk Support and load it into Qlik for analysis and visualization. The platform offers a wide range of metrics and dimensions that can be automatically extracted from Zendesk Support, ensuring you have access to the data you need for effective decision-making.

Additionally, Improvado's scalability and customization features make it ideal for large enterprises with diverse data needs. The platform is designed to handle large volumes of data and can be easily customized to suit your unique requirements. Improvado also provides exceptional customer support to help you troubleshoot issues and optimize your data pipeline.

Summary of connection Zendesk Support to Qlik

In summary, connecting Zendesk Support and Qlik provides businesses with a powerful solution for analyzing customer service data and driving better business outcomes. Improvado is the ideal choice for this integration, offering scalability, customization, and high-quality customer support. With the ability to process large volumes of data and centralize marketing and sales data, Improvado ensures a seamless and efficient connection between Zendesk Support and Qlik. To learn more about the benefits of using Improvado for this integration, book a call with one of our experts today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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