Connect Zendesk Support to Looker Studio to Make Data-Driven Decisions

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What is Zendesk Support?

Zendesk Support is a customer service software that streamlines and improves the customer support process for large enterprises. By centralizing customer inquiries, tracking interactions, and offering robust reporting and analytics, organizations can better understand their customers' needs and improve overall satisfaction. With its scalability and comprehensive features, Zendesk Support is an essential tool for businesses looking to enhance their customer support and maintain a strong relationship with their client base.

What is Looker Studio?

Looker Data Studio is a powerful data analytics and visualization platform that allows large enterprises to turn their raw data into actionable insights. With its robust data modeling capabilities, intuitive drag-and-drop interface, and extensive library of visualizations, Looker Data Studio enables businesses to make data-driven decisions and optimize their operations. By offering real-time access to data, customizable dashboards, and seamless integrations with other tools, Looker Data Studio is an invaluable asset for organizations looking to stay ahead in today's fast-paced business environment.

Connecting Zendesk Support to Looker Studio

Connecting Zendesk Support to Looker Data Studio can be achieved in several ways. Some of the common methods include:

  • Using a pre-built data connector provided by Looker Data Studio, which simplifies the process of importing data from Zendesk Support to Looker Data Studio.
  • Exporting data from Zendesk Support in a format supported by Looker Data Studio, such as CSV or JSON, and then importing it into Looker Data Studio for further analysis.
  • Utilizing a third-party data integration tool, which can automate the process of syncing Zendesk Support with Looker Data Studio and ensure that your data is always up-to-date.
  • Building a custom integration between Zendesk Support and Looker Data Studio using the respective APIs, which can be tailored to your specific needs and requirements.
  • Opting for an advanced marketing analytics platform like Improvado that offers a complete data pipeline—from data extraction to data transformation, normalization, and visualization—for a seamless and efficient connection between Zendesk Support and Looker Data Studio.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
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Connecting Zendesk Support to Looker Studio with Improvado

Improvado stands out as the best solution to connect Zendesk Support to Looker Data Studio for numerous reasons. With Improvado, you can effortlessly extract data from Zendesk Support and load it into Looker Data Studio without the need for any technical expertise or coding. Moreover, Improvado offers a comprehensive data dictionary with predefined metrics and dimensions, allowing you to easily access and analyze the data you need from Zendesk Support.

By choosing Improvado, you'll benefit from a scalable solution that can handle large volumes of data and adapt to your growing business needs. Additionally, Improvado allows for customization, ensuring that your unique requirements are met. The platform also boasts exceptional customer support, ensuring that you always have the help and guidance you need to make the most of your data connection.

Summary of connection Zendesk Support to Looker Studio

In summary, connecting Zendesk Support to Looker Data Studio can greatly enhance your ability to analyze and visualize your customer support data. By using Improvado, you'll enjoy a seamless, scalable, and customizable solution that can handle large data volumes and centralize your marketing and sales data. With its top-notch customer support and ability to streamline your data pipeline, Improvado is the optimal choice for businesses looking to integrate Zendesk Support with Looker Data Studio. To learn more about how Improvado can help you make the most of your data, book a call with one of our experts today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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