Connect Zendesk Support to Excel Power Query Without SQL

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What is Zendesk Support?

Zendesk Support is a customer service platform that helps large enterprises manage and streamline their customer interactions. With its robust ticketing system, businesses can efficiently track, prioritize, and resolve customer issues, leading to improved customer satisfaction and loyalty. By leveraging Zendesk Support's advanced reporting and analytics features, companies can gain valuable insights into their customer support performance and identify areas for improvement.

What is Excel Power Query?

Excel Power Query is a data analysis tool that allows enterprise companies to access, clean, transform, and combine data from various sources. With its user-friendly interface, Excel Power Query enables users to create customized reports, perform complex data operations, and visualize data without extensive coding or programming knowledge. By integrating Excel Power Query into their workflow, businesses can make data-driven decisions, optimize their operations, and gain a competitive advantage in the market.

Connecting Zendesk Support to Excel Power Query

Connecting Zendesk Support to Excel Power Query can be achieved in several ways:

  • Export Zendesk Support data as a CSV file and then import it into Excel Power Query manually.
  • Utilize the Zendesk Support API to fetch data programmatically and import it into Excel Power Query using a custom script.
  • Use a third-party data connector for Excel Power Query Zendesk Support integration, which automates data extraction and import processes.
  • Implement Improvado, a powerful marketing analytics platform that simplifies the process of connecting Zendesk Support to Excel Power Query by offering a complete data pipeline solution, from data extraction to visualization.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
Free onboarding
Free marketing stack analysis

Connecting Zendesk Support to Excel Power Query with Improvado

Improvado is the best solution for connecting Zendesk Support to Excel Power Query because it offers a seamless and scalable integration process. With Improvado, you can easily extract data from Zendesk Support and load it into Excel Power Query without the need for manual data exports or complex custom scripts. Furthermore, Improvado provides a comprehensive list of metrics and dimensions that can be automatically extracted from Zendesk Support, allowing you to focus on data analysis and visualization instead of data preparation.

By choosing Improvado, you benefit from a dedicated customer success team that ensures a smooth onboarding process and provides ongoing support throughout the entire integration. Additionally, Improvado can handle large volumes of data, centralize marketing and sales data, and offer customization options to cater to your unique business needs.

Summary of connection Zendesk Support to Excel Power Query

In summary, connecting Zendesk Support to Excel Power Query can be achieved in several ways, but using Improvado offers the most efficient and seamless solution. Improvado's advanced marketing analytics platform provides a complete data pipeline solution, from data extraction to visualization. It offers scalability, customization, high-quality customer support, and can handle large volumes of data. Furthermore, Improvado centralizes marketing and sales data, making it easier to derive insights and make data-driven decisions. To learn more, book a call with an Improvado expert today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.
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