Connect Zendesk Support to Domo to Get Analysis-Ready Data

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What is Zendesk Support?

Zendesk Support is a customer service platform designed to streamline communication and help businesses track, prioritize, and solve customer interactions more effectively. It enables large enterprises to manage tickets, automate workflows, and provide personalized support experiences for customers. By leveraging Zendesk Support, businesses can enhance customer satisfaction, improve agent productivity, and gain valuable insights from data-driven reporting.

What is Domo?

Domo is a cloud-based business intelligence (BI) and visualization platform that simplifies complex data analysis for large enterprises. It empowers decision-makers with real-time access to valuable insights through interactive dashboards, charts, and reports. Domo's powerful data processing capabilities enable organizations to integrate data from multiple sources, perform advanced analytics, and make data-driven decisions. Furthermore, Domo's extensive ecosystem of connectors and apps allows businesses to customize their analytics experience and achieve a competitive edge.

Connecting Zendesk Support to Domo

Connecting Zendesk Support to Domo can be accomplished through several methods:

  • Utilizing Domo's native Zendesk Support connector: This connector allows users to sync data from Zendesk Support directly into Domo for analysis and visualization.
  • Building a custom integration using Zendesk Support's API: For enterprises with specific data requirements, a custom integration can be developed to extract and load data from Zendesk Support into Domo.
  • Exporting data from Zendesk Support: Data can be manually exported from Zendesk Support in CSV or JSON format and then imported into Domo for analysis.
  • Using a third-party data connector: Various third-party data connectors are available to facilitate the connection between Zendesk Support and Domo.
  • Choosing Improvado as your data integration solution: Improvado is a comprehensive marketing analytics platform that simplifies the process of connecting Zendesk Support to Domo, providing a seamless data pipeline from extraction to visualization.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
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Connecting Zendesk Support to Domo with Improvado

Improvado is the best solution for connecting Zendesk Support to Domo due to its numerous advantages over other data integration methods. With Improvado, you can easily extract and load data from Zendesk Support into Domo without the need for custom development or manual exports. The platform provides a complete data pipeline, from data extraction and transformation to normalization and visualization. Furthermore, Improvado offers a wide range of metrics and dimensions that can be automatically extracted from Zendesk Support, allowing for granular data analysis in Domo.

Improvado's platform is built for scalability, enabling large enterprises to process significant volumes of data from Zendesk Support and other marketing data sources. Its customization capabilities allow businesses to tailor their data integration experience to their unique needs. Additionally, Improvado provides exceptional customer support, ensuring a smooth and efficient data integration process.

Summary of connection Zendesk Support to Domo

In summary, connecting Zendesk Support to Domo can be achieved in various ways, but Improvado offers the most comprehensive and seamless solution. Its advanced marketing analytics platform simplifies the data integration process, enabling large enterprises to centralize their marketing and sales data for thorough analysis. By choosing Improvado, businesses benefit from its scalability, customization, high-quality customer support, and ability to process large volumes of data. To learn more about how Improvado can help you connect Zendesk Support to Domo, book a call with one of our experts today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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