Connect Zendesk Support to Cumul.io Without SQL

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What is Zendesk Support?

Zendesk Support is a customer service platform designed to help large enterprises manage and resolve customer issues efficiently. With its comprehensive ticketing system, easy-to-use interface, and powerful analytics capabilities, Zendesk Support enables businesses to streamline their customer support process, improve response times, and ultimately boost customer satisfaction. By leveraging Zendesk Support, enterprises can gain valuable insights into customer behavior, improve their products and services, and drive growth.

What is Cumul.io?

Cumul.io is an advanced data visualization and business intelligence (BI) platform that allows large enterprises to create interactive, customizable, and shareable dashboards and reports. With its intuitive drag-and-drop interface and vast library of visualization options, Cumul.io empowers decision-makers to uncover hidden patterns, trends, and opportunities within their data. By integrating with a wide range of data sources, Cumul.io enables businesses to centralize their data, improve collaboration, and make data-driven decisions faster and more effectively.

Connecting Zendesk Support to Cumul.io

Connecting Zendesk Support to Cumul.io can be achieved through several methods, including:

  • Using Zendesk Support's built-in API to export data directly into Cumul.io
  • Employing a third-party data connector for Cumul.io Zendesk Support integration
  • Manually exporting Zendesk Support data as CSV files and importing them into Cumul.io
  • Developing a custom script to sync Zendesk Support with Cumul.io
  • Utilizing Improvado, a complete data pipeline solution, for seamless and efficient data extraction and load from Zendesk Support to Cumul.io

Among these options, Improvado stands out as the most comprehensive and efficient way to connect Zendesk Support to Cumul.io. This solution takes care of the entire data pipeline from extraction to visualization, providing a seamless and hassle-free experience for users.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst

Connecting Zendesk Support to Cumul.io with Improvado

Improvado is the best solution for connecting Zendesk Support to Cumul.io because it simplifies and automates the entire data integration process. With Improvado, businesses can easily extract data from Zendesk Support and load it into Cumul.io without any manual intervention or technical expertise. Furthermore, Improvado supports a wide range of metrics and dimensions that can be automatically extracted from Zendesk Support, allowing for in-depth analysis and visualization of customer support data.

By using Improvado, enterprises can enjoy numerous benefits such as:

  • Scalability: Improvado is built to handle large volumes of data, making it ideal for large enterprises with extensive customer support operations.
  • Customization: Improvado allows users to choose the specific metrics and dimensions they want to extract, ensuring that the data imported into Cumul.io is relevant and useful.
  • High-quality customer support: Improvado offers dedicated support to help users with any issues or questions they may encounter during the data integration process.
  • Centralization of data: Improvado enables businesses to centralize their marketing and sales data in one platform, facilitating better decision-making and collaboration.

Summary of connection Zendesk Support to Cumul.io

In summary, connecting Zendesk Support and Cumul.io is crucial for enterprises looking to gain valuable insights into their customer support operations and make data-driven decisions. Among the available options, Improvado stands out as the best solution, offering scalability, customization, high-quality customer support, and the ability to process large volumes of data. By centralizing marketing and sales data, businesses can improve collaboration and streamline their decision-making process. To learn more about how Improvado can help you connect Zendesk Support to Cumul.io, book a call with one of our experts today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.
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