Connect Zendesk Support to Chartio to Streamline Marketing Analytics

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What is Zendesk Support?

Zendesk Support is a customer service software that streamlines customer interactions, enabling enterprises to efficiently manage their customer service processes. It offers a comprehensive ticketing system, automation tools, and robust reporting features, which are invaluable for large enterprises looking to improve their customer experience and satisfaction levels. With Zendesk Support, businesses can ensure their customers receive timely and accurate responses, boosting their brand reputation and customer loyalty.

What is Chartio?

Chartio is a powerful business intelligence (BI) and data visualization platform that allows enterprises to easily explore, analyze, and share their data. With its user-friendly interface, organizations can quickly create interactive dashboards and visualizations, enabling them to make data-driven decisions. By leveraging Chartio, large enterprises benefit from its seamless integrations with various data sources, advanced data exploration capabilities, and customizable reports, meeting their unique data analytics needs and driving business growth.

Connecting Zendesk Support to Chartio

Connecting Zendesk Support to Chartio can be achieved through the following steps:

  • Export your Zendesk Support data either via the Zendesk API or a CSV file.
  • Load the exported data to a data warehouse or database that is compatible with Chartio.
  • Configure the connection between the data warehouse and Chartio, allowing Chartio to access the Zendesk Support data.
  • Create custom SQL queries or use Chartio's Visual SQL tool to interact with your Zendesk Support data and build interactive visualizations.
  • Share your new Zendesk Support Chartio dashboard with your team for enhanced data-driven decision-making.
  • Alternatively, use Improvado to simplify the process of connecting Zendesk Support to Chartio. With Improvado, you can extract and load data from Zendesk Support to Chartio seamlessly, without the need for manual data exports or complex configurations.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
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Connecting Zendesk Support to Chartio with Improvado

Improvado is the best solution to connect Zendesk Support to Chartio, as it offers a complete data pipeline that covers data extraction, transformation, normalization, and visualization. With Improvado, you can automatically extract a wide range of metrics and dimensions from Zendesk Support, eliminating the need for manual data exports and complex configurations. Plus, Improvado's platform is designed to handle large volumes of data, ensuring your enterprise's data needs are met without compromising performance.

Additionally, Improvado provides a scalable and customizable solution that can easily adapt to the unique requirements of your enterprise. With its high-quality customer support and ability to centralize marketing and sales data, Improvado is the ideal choice for large enterprises looking to connect Zendesk Support to Chartio efficiently and effectively.

Summary of connection Zendesk Support to Chartio

In summary, connecting Zendesk Support and Chartio is a powerful way for large enterprises to visualize and analyze their customer service data. By using Improvado, organizations can benefit from a scalable, customizable, and high-performance solution that streamlines the data pipeline process. With Improvado's ability to process large volumes of data, centralize marketing and sales data, and provide exceptional customer support, enterprises can make the most of their Zendesk Support data in Chartio. To learn more about how Improvado can help your organization connect Zendesk Support to Chartio, book a call with an expert today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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