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Unify Your Customer Data for Smarter Campaigns and Enhanced Engagement with Customer.io + Salesforce Integration
Merge Customer.io and Salesforce data streams into Improvado seamlessly.
Improvado normalizes raw data and channels it in your visualization platform
Get fresh and highly granular insights on your marketing efforts from custom dashboards
Customer.io is a customer engagement platform that enables businesses to send targeted, automated messages based on user behavior and attributes. It supports complex segmentation, multi-channel campaigns, and real-time data triggers, allowing precise personalization at scale. With enterprises averaging 120+ martech tools, integrating Customer.io helps streamline communication workflows by consolidating customer data into actionable campaigns.
The platform’s robust API and webhook capabilities facilitate seamless data exchange, enhancing campaign flexibility. When paired with Improvado, Customer.io users can reduce reporting time by 75%, gaining faster insights through automated data aggregation and visualization. This integration simplifies performance tracking across multiple channels, optimizing marketing operations for data-driven decisions.
Salesforce is a cloud-based customer relationship management (CRM) platform designed to help organizations streamline sales, marketing, and customer service operations. It centralizes customer data, enabling businesses to make informed decisions and improve client engagement effectively.
By integrating with Improvado, Salesforce eliminates 99% of discrepancies in data reporting, ensuring accuracy across all marketing channels. This integration enhances data reliability, allowing companies to focus on growth strategies rather than manual data reconciliation.
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The Customer.io + Salesforce dashboard consolidates customer data and sales metrics into one interface, enhancing workflow efficiency. It reduces procurement complexity by 85%, streamlining vendor management and approval processes. Real-time data sync ensures sales and marketing teams access updated customer insights. Customizable widgets display campaign performance and lead status, enabling quick decision-making.
To integrate Customer.io with Salesforce, connect your Salesforce account within Customer.io’s settings, then map your lead or contact fields to sync customer data automatically. Using tools like Improvado can simplify this process by streamlining data extraction and transformation between the platforms.
Syncing Customer.io with Salesforce allows marketing and sales teams to align customer data, enabling personalized campaigns based on sales activity and improving lead nurturing. Improvado enhances this by ensuring real-time, accurate data flow for better decision-making.
You can sync contacts, leads, and custom field data such as email engagement and purchase history. Improvado supports complex data pipelines, making it easier to unify and analyze this data across both platforms.
Ensure you have admin access to both Customer.io and Salesforce accounts and that APIs are enabled in Salesforce. Leveraging Improvado can help manage API limits and automate data workflows for smoother integration setup.
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