Connect Intercom to Grafana to Make Data-Driven Decisions

Accelerate data connection between marketing platforms with Improvado.

Book a call

What is Intercom?

Intercom is a customer messaging platform that enables enterprise companies to engage, support, and convert users throughout their lifecycle. By providing personalized messaging and support, Intercom helps businesses improve customer satisfaction, reduce churn, and drive revenue growth. With its powerful features, Intercom enables companies to streamline communication with customers and provide a seamless user experience.

What is Grafana?

Grafana is an open-source data visualization and monitoring tool, widely used by enterprise companies for its ease of use and flexibility. Grafana allows users to create visually appealing, customizable dashboards that display real-time data from multiple sources. By using Grafana, businesses can monitor performance, identify trends, and make data-driven decisions to optimize their operations.

Connecting Intercom to Grafana

Connecting Intercom to Grafana involves several steps:

  • First, you need to export data from Intercom, which can be done using the Intercom API.
  • Once the data is extracted, it needs to be transformed into a format that Grafana can understand, such as JSON, CSV, or a time-series database.
  • Next, you need to install and configure a data connector for Grafana Intercom, which will enable Grafana to access the Intercom data.
  • Once the data connector is set up, you can create a new data source in Grafana, and configure the connection settings to access the Intercom data.
  • With the data source connected, you can start building custom dashboards in Grafana to visualize Intercom data, and monitor key metrics and trends.
  • Alternatively, you can use Improvado to simplify the process of connecting Intercom to Grafana, by handling data extraction, transformation, and load tasks automatically.

Request a quote, and we'll
follow up with you shortly

We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
Free onboarding
Free marketing stack analysis

Connecting Intercom to Grafana with Improvado

Improvado is the best solution for connecting Intercom to Grafana, as it offers several advantages over manual methods:

  • Improvado automates the process of data extraction, transformation, and load, freeing up time and resources for your team.
  • With Improvado, you can easily access a comprehensive list of metrics and dimensions that can be automatically extracted from Intercom.
  • Improvado provides a centralized platform to manage data connections with multiple marketing and sales tools, allowing you to streamline your data pipeline.
  • Improvado offers high-quality customer support, ensuring seamless integration and quick resolution of any issues.

Summary of connection Intercom to Grafana

In summary, connecting Intercom and Grafana is a powerful way to visualize and analyze your marketing and sales data. By using Improvado, you benefit from scalable, customizable solutions that can handle large volumes of data and centralize your marketing and sales data. With its high-quality customer support, Improvado is the ideal choice for enterprise companies looking to connect Intercom to Grafana. Book a call with an expert today to discuss how Improvado can help you optimize your data pipeline and unlock valuable insights from your Intercom data.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

Do more with

Do more with

Take your marketing reporting to new heights