Connect Twilio to Domo Automatically

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What is Twilio?

Twilio is a leading cloud communications platform that allows businesses to build and manage communication workflows, such as SMS, voice, and video, all through APIs. Enterprise companies benefit from using Twilio by streamlining their customer engagement processes, enhancing operational efficiency, and improving customer experience with personalized communications.

What is Domo?

Domo is a powerful business intelligence (BI) and data visualization platform that helps large enterprises turn raw data into actionable insights. With its real-time data processing, intuitive dashboards, and robust analytics features, Domo enables companies to make data-driven decisions, improve collaboration, and drive business growth.

Connecting Twilio to Domo

To connect Twilio to Domo, follow these steps:

  • Create a Twilio account if you haven't already, and obtain the necessary API credentials, such as the Account SID and Auth Token.
  • In Domo, navigate to the Data Center and search for the Twilio connector. Click on it to begin the setup process.
  • Enter the Twilio API credentials (Account SID and Auth Token) into the Domo connector. This will authenticate the connection between Twilio and Domo.
  • Select the data you want to extract from Twilio, such as call logs, messages, or usage records. You can also choose the date range and frequency of data extraction.
  • Map the extracted Twilio data to the appropriate fields in Domo. This will ensure the data is properly organized and displayed within your Domo dashboard.
  • Save the data connector configuration, and Domo will begin importing data from Twilio.
  • Monitor the data sync process and troubleshoot any issues that may arise. This may involve adjusting the connector settings or addressing issues with the Twilio API.
  • Once the data sync is complete, use Domo to create visualizations and analyze the Twilio data, gaining valuable insights into your communication workflows and customer interactions.
  • Alternatively, use Improvado instead of other methods to simplify the process of connecting Twilio to Domo. Improvado provides a seamless, scalable, and customizable solution to extract and load data from Twilio to Domo.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
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Connecting Twilio to Domo with Improvado

Improvado is the best solution for connecting Twilio to Domo because it offers a complete data pipeline, from extraction and transformation to normalization and visualization. With Improvado, you can easily extract data from Twilio and load it into Domo without any coding or technical expertise required. Furthermore, Improvado provides a comprehensive data dictionary with pre-built metrics and dimensions, making it easy to understand and analyze the Twilio data in Domo.

Additionally, Improvado offers unparalleled scalability and customization, allowing you to process large volumes of data and tailor the solution to your unique business needs. The platform also features high-quality customer support, ensuring a smooth and successful integration experience.

Summary of connection Twilio to Domo

In summary, connecting Twilio and Domo using Improvado is an efficient, scalable, and customizable solution to centralize your marketing and sales data. With Improvado, you can process large volumes of data, visualize your Twilio data in Domo, and gain actionable insights to drive business growth. The platform's high-quality customer support and comprehensive data dictionary ensure a seamless integration experience. To learn more about how Improvado can help you connect Twilio to Domo, book a call with one of our experts today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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