Emarsys Integration

Emarsys Data Integration | Connect Email Marketing Data

Connect Emarsys and let AI agents query email campaigns, automation workflows, and customer engagement across lifecycle stages.

SOC 2 Type II
1,000+ Data Sources
Any Warehouse or BI Tool
A
Improvado Agent
Connected to Emarsys
Show me email performance for our loyalty campaigns this month.
Your loyalty segment sent 8 campaigns in December. Average open rate is 24.3%, click rate 3.8%, and you've driven $127K in attributed revenue with a 15:1 ROI.
Pause the underperforming welcome series and increase send frequency on the VIP reactivation flow.
Done. Welcome series paused. VIP reactivation now sends every 5 days instead of 7. Monitoring engagement over the next 2 weeks.
Trusted by data-driven teams
DockerOMDhimsillyMattelASUSActivision
1,000+
Integrations
200+
Emarsys Fields
99.9%
SLA Uptime
<5 min
Setup
SOC 2
Type II
Improvado Key Takeaways

Connect Emarsys to your analytics platform

Improvado connects to Emarsys APIs to extract email campaign performance, automation workflow data, and customer engagement metrics. The integration pulls open rates, click-through rates, conversions, and unsubscribe data from all campaigns automatically. Customer journey analytics and personalization performance data refresh on your schedule. No manual report exports or custom API development required for comprehensive email insights.

200+ metrics and dimensions Campaigns, ad groups, keywords, audiences, geo, device — all granularity levels from the Emarsys API
15-minute refresh cycles Near real-time sync with 99.9% SLA uptime. No stale dashboards.
Cross-channel normalization Marketing CDM unifies your data with 1,000+ sources into one schema. No manual mapping.
Any warehouse or BI tool Snowflake, BigQuery, Redshift, Databricks, Power BI, Tableau, Looker Studio
AI Agent access via MCP Query, write, and monitor Emarsys through Claude, ChatGPT, Cursor, or any MCP client
Enterprise-grade security SOC 2 Type II, HIPAA, GDPR, CCPA. Raw data never leaves your environment.
OAuth setup in under 5 minutes No API keys, no code, no developer setup. Schema changes handled automatically.
Zero ongoing maintenance Pagination, rate limits, API versioning — all managed. Your team focuses on analysis.
Integration Details

Unified customer data across all touchpoints

Emarsys customer and campaign data integrates with your CRM, advertising, and web analytics through Improvado's Marketing Common Data Model. Email engagement metrics normalize alongside social media, paid advertising, and website behavior for complete customer journey analysis. This unified view reveals how email marketing influences conversions across all channels. Cross-platform customer lifetime value analysis becomes possible with normalized Emarsys data.

Emarsys REST API v2 · API credentials · hourly · incremental
Schema Overview

Data objects and fields Improvado extracts from Emarsys

Object Fields
Contacts
id email first_name last_name opt_in created modified
Campaigns
id name status created launched type language
Email_Sends
contact_id campaign_id send_time delivery_status open_count click_count
Email_Events
contact_id event_type timestamp campaign_id link_id device_type
Segments
id name contact_count created modified
How it works

From connection to autonomous action in three steps

1

Connect

Connect Emarsys via OAuth. Grant read access to contacts, campaigns, and automation programs, plus write access for segment creation and campaign triggers.

2

Ask

Ask questions like 'Which automated flows have the highest unsubscribe rates?' or 'Show me contact growth by acquisition source this quarter.'

3

Act

The agent creates segments, pauses or activates automation programs, updates contact fields, adjusts send frequency in active flows, and triggers one-time campaigns to specific segments.

Use Cases

What teams ask their AI agent about Emarsys

Real prompts from enterprise marketing teams. The agent reads your data, answers in seconds, and takes action when you ask.

See how teams use Improvado →
A
Improvado Agent Analysis

Track customer journey from email campaigns through website conversions and CRM data

Your AI agent analyzes Emarsys data and delivers actionable insights — automatically, in seconds.

7 hrs → 25 min
A
Improvado Agent Cross-channel

Optimize email automation by analyzing performance across segments and customer lifecycle stages

Your AI agent analyzes Emarsys data and delivers actionable insights — automatically, in seconds.

Manual → auto
A
Improvado Agent Reporting

Generate automated monthly email performance reports with cross-channel attribution insights

Your AI agent analyzes Emarsys data and delivers actionable insights — automatically, in seconds.

4 hrs → 8 min
AI Agent Access

Your agent tracks customer journeys from Emarsys emails through final conversion

Read

Reads campaign metrics (opens, clicks, conversions, revenue), contact database attributes, segment definitions, automation program performance, form submissions, and transactional email stats.

Write

Writes by creating and updating contact segments, activating or pausing automation programs, updating contact field values, triggering email sends, and adjusting program wait steps and send conditions.

Monitor

Monitors engagement rate drops across programs, unsubscribe spikes in specific campaigns, contact list growth velocity, automation program conversion rate changes, and deliverability metrics by ISP.

AI agents query campaign performance, automation workflow data, and engagement metrics from Emarsys. They analyze email impact on website conversions and sales, optimize segmentation by lifecycle stage, and answer questions like "Which automation workflows drive the most revenue per subscriber?"

Claude ChatGPT Cursor Gemini Any MCP Client
Improvado Agent · Emarsys
You
Show me top email campaigns by revenue this quarter
A
Campaign Performance
Campaign Recipients Revenue
Holiday Gift Guide 2024 142,300 $89,400
Flash Sale - Winter Boots 98,700 $67,200
Loyalty Tier Upgrade 34,500 $52,100
Abandoned Cart Recovery 215,600 $43,800
New Arrivals - Outerwear 187,900 $38,900
5 campaigns · 679K recipients · $291K total revenue
You
Create a segment of customers who opened but didn't click in the last 30 days
A
Segment Created
47,832 contacts · 18.2% of active database
Destinations

Send Emarsys data anywhere

Load normalized data to your preferred warehouse, BI tool, or cloud storage. Click any destination to see its integration guide.

SOC
SOC 2 Type II Audited data management
H
HIPAA Healthcare compliance
EU
GDPR EU data protection
CA
CCPA California privacy
Compare

They extract data. Improvado deploys an agent.

Traditional tools move data from A to B. Improvado gives you an AI agent that reads, acts, and monitors — with Emarsys as one of 1,000+ integrated sources.

Feature Improvado Supermetrics Funnel.io Fivetran
Data fields extracted 200+ ~90 ~120 ~80
Total integrations 1,000+ ~150 ~500 ~300
Cross-channel normalization (CDM) ✓ Built-in ✗ Manual ● Basic mapping ✗ Raw only
AI Agent access (MCP) ✓ Read, Write, Monitor
Data warehouse destinations ✓ 16+ warehouses & BI tools Sheets, Looker, BigQuery BigQuery, Snowflake, Redshift ✓ Broad warehouse support
Refresh frequency Every 15 min Scheduled triggers Daily / 6hr Every 15 min (premium)
SOC 2 Type II & HIPAA ✗ SOC 2 only ✓ SOC 2
Best for Teams that want an AI agent, not a pipeline Small teams, spreadsheets Mid-market, data teams Engineering-led ELT pipelines

Comparison based on publicly available documentation as of April 2026. Feature availability may vary by plan tier.

FAQ

Frequently asked questions

What Emarsys data can Improvado extract?
Improvado extracts email campaign metrics including open rates, click rates, conversions, and revenue attribution from Emarsys. The integration also pulls automation workflow performance, customer segmentation data, and personalization results. Contact list growth, unsubscribe rates, and deliverability metrics are included in the extraction.
How often does Emarsys data refresh in my data warehouse?
Emarsys data updates on your chosen schedule, typically daily or hourly for active campaigns. Improvado automatically manages API rate limits and handles data consistency during refresh cycles. You can adjust timing based on how quickly you need updated email performance insights.
Can I combine Emarsys data with other marketing channels?
Yes, Improvado normalizes Emarsys data with 500+ other platforms using the Marketing Common Data Model. This enables analysis of email performance alongside social media, paid advertising, and web analytics. Cross-channel customer journey analysis becomes possible without manual data matching.
Which data destinations support Emarsys integration?
Emarsys data integrates with BigQuery, Snowflake, Amazon Redshift, and Azure Synapse through Improvado. The platform also connects to Tableau, Power BI, and Looker for visualization. Data flows automatically to your preferred analytics environment.
How does Improvado handle Emarsys API authentication?
Improvado manages Emarsys API credentials and authentication automatically after initial configuration. The platform handles token refresh and API rate limiting without manual intervention. You don't need to monitor or maintain the connection once it's established.
What automation metrics are available from Emarsys?
Available automation metrics include workflow performance, trigger event analysis, and customer progression through automation sequences. The integration extracts personalization effectiveness data and dynamic content performance. Improvado also pulls A/B testing results and customer lifecycle stage progression data from Emarsys automations.