Connect Delighted Data — NPS Insights in Real-Time
Sync survey responses, NPS scores, and customer feedback from Delighted. Analyze in your data warehouse and Power BI dashboards.
Top performer: Brand campaigns at 8.1x ROAS.
Connect Delighted surveys to your analytics
Improvado extracts NPS scores, customer feedback, and survey response data directly from Delighted's API. Data updates automatically every hour, ensuring your customer satisfaction analytics reflect the latest responses. The integration captures response rates, sentiment analysis, and customer segmentation data without manual exports. Configuration takes less than 10 minutes with pre-built survey data mappings.
From connection to autonomous action in three steps
Connect
Authenticate Delighted via OAuth in under 5 minutes. Improvado normalizes your data across 1,000+ sources automatically.
Ask
Your AI agent queries Delighted performance in natural language. Trends, anomalies, cross-channel comparisons — one conversation.
Act
The agent pauses underperformers, adjusts settings, generates executive reports, and monitors anomalies — every action logged.
Extract All Your Marketing Data from Delighted
Delighted - a customer feedback and survey platform.
This Improvado integration is available by request only. Unlike our typical API integrations which can be set up by anyone in just a few clicks, this one will need a bit of work on our side (and maybe even on yours). Sometimes we need to play together to achieve the best results for everyone.
Unified customer satisfaction insights
Improvado's Marketing Common Data Model normalizes Delighted NPS data with customer information from Salesforce, support tickets from Zendesk, and marketing data from your campaigns. This standardization enables correlation analysis between customer satisfaction and specific touchpoints. Identify which marketing channels drive the most satisfied customers and optimize your customer experience strategy.
What teams ask their AI agent about Delighted
Real prompts from enterprise marketing teams. The agent reads your data, answers in seconds, and takes action when you ask.
Correlate NPS scores with specific marketing campaigns and customer acquisition channels
Your AI agent analyzes Delighted data and delivers actionable insights — automatically, in seconds.
Track customer satisfaction trends and identify improvement opportunities by segment
Your AI agent analyzes Delighted data and delivers actionable insights — automatically, in seconds.
Generate executive reports on customer loyalty and satisfaction ROI metrics
Your AI agent analyzes Delighted data and delivers actionable insights — automatically, in seconds.
Your agent doesn't just read Delighted — it acts on it
Read
Pull metrics, dimensions, and trends from Delighted — across every account and campaign. Your AI handles the query.
Write
Launch campaigns, pause underperformers, adjust settings. Every action logged and governed.
Monitor
Anomaly alerts, budget pacing watches, weekly auto-reports. Problems caught before they burn budget.
Query, write, and monitor Delighted through Claude, ChatGPT, Cursor, or any MCP client. Every action is logged and governed.
| Campaign | Spend | ROAS |
|---|---|---|
| Brand — Exact | $4,200 | 8.1x |
| Non-Brand | $12,800 | 4.7x |
| Retargeting — 30d | $3,100 | 4.2x |
| Competitor | $8,400 | 3.1x |
| DSA — Blog | $2,600 | 2.8x |
Send Delighted data anywhere
Load normalized data to your preferred warehouse, BI tool, or cloud storage.
They extract data. Improvado deploys an agent.
Traditional tools move data from A to B. Improvado gives you an AI agent that reads, acts, and monitors — with Delighted as one of 1,000+ integrated sources.
| Feature | Improvado | Supermetrics | Funnel.io | Fivetran |
|---|---|---|---|---|
| Data fields extracted | 200+ | ~90 | ~120 | ~80 |
| Total integrations | 1,000+ | ~150 | ~500 | ~300 |
| Cross-channel normalization (CDM) | ✓ Built-in | ✗ Manual | ● Basic mapping | ✗ Raw only |
| AI Agent access (MCP) | ✓ Read, Write, Monitor | ✗ | ✗ | ✗ |
| Data warehouse destinations | ✓ 16+ warehouses & BI tools | Sheets, Looker, BigQuery | BigQuery, Snowflake, Redshift | ✓ Broad warehouse support |
| Refresh frequency | Every 15 min | Scheduled triggers | Daily / 6hr | Every 15 min (premium) |
| SOC 2 Type II & HIPAA | ✓ | ✗ SOC 2 only | ✓ SOC 2 | ✓ |
| Best for | Teams that want an AI agent, not a pipeline | Small teams, spreadsheets | Mid-market, data teams | Engineering-led ELT pipelines |
Comparison based on publicly available documentation as of April 2026. Feature availability may vary by plan tier.
Frequently asked questions
Put an AI agent on your Delighted today
Connect in under 5 minutes. Your agent starts reading, acting, and monitoring immediately.