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Zendesk is a powerful customer service software that helps large enterprises manage and streamline their customer support operations. With its robust set of features, including ticketing, live chat, and knowledge base, Zendesk enables businesses to deliver exceptional customer experiences. By leveraging Zendesk, companies can gain valuable insights into customer behavior and satisfaction, allowing them to make data-driven decisions to improve their support processes and overall service quality.
Looker is a modern business intelligence (BI) and data visualization platform designed for enterprise companies. It enables users to explore, analyze, and visualize large volumes of data from various sources in a user-friendly interface. With Looker's powerful data modeling capabilities and customizable dashboards, businesses can gain a deeper understanding of their data and uncover actionable insights to drive growth and efficiency. By integrating Looker into their data ecosystem, enterprises can benefit from increased data accessibility, improved collaboration, and more informed decision-making.
Connecting Zendesk to Looker can be done in several ways:
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It's extremely helpful to have all our data in a centralized place.
Our success can be attributed to strategic optimizations and the use of the API aggregation platform, Improvado.
Improvado has changed the way we help our clients by allowing us to focus more on strategy and less on manual tasks.
Improvado is the best solution for connecting Zendesk to Looker for several reasons:
In summary, connecting Zendesk and Looker is an effective way to analyze and visualize your customer support data, driving better decision-making and improved customer experiences. By using Improvado, you can simplify and automate the data integration process, ensuring that your Zendesk data is always up-to-date and ready for analysis in Looker. The Improvado solution offers scalability, customization, high-quality customer support, and the ability to handle large volumes of data. Furthermore, it enables you to centralize your marketing and sales data, providing a complete view of your business performance. To learn more about how Improvado can help you connect Zendesk to Looker, book a call with one of our experts today.
Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.