Connect Zendesk Support to Periscope Data to Streamline Marketing Analytics

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What is Zendesk Support?

Zendesk Support is a powerful customer service and engagement platform designed to improve communication between large enterprises and their customers. With a robust set of features, including ticketing, reporting, and analytics, Zendesk Support allows businesses to streamline their customer support processes while gaining valuable insights into customer satisfaction and engagement. Enterprises benefit from using Zendesk Support to improve their customer service, increase efficiency, and gain a better understanding of their customers' needs.

What is Periscope Data?

Periscope Data is a comprehensive business intelligence and data visualization platform that helps large enterprises make data-driven decisions. With a wide range of data visualization options and advanced analytics features, Periscope Data enables businesses to explore and understand complex data sets, discover valuable insights, and effectively communicate results to stakeholders. By using Periscope Data, enterprises can leverage their data to drive growth, optimize operations, and enhance overall performance.

Connecting Zendesk Support to Periscope Data

To connect Zendesk Support to Periscope Data, you can follow these steps:

  • First, you need to export your Zendesk Support data. Zendesk provides several methods for exporting data, including the Zendesk API, which allows developers to access and extract data programmatically.
  • Next, prepare your data for import into Periscope Data. This may involve transforming and normalizing the data to ensure that it is compatible with the platform.
  • Once your data is ready, import it into Periscope Data using one of the platform's data connectors. Periscope Data offers a variety of connectors, including those for databases and cloud storage services.
  • After importing your data, create visualizations and dashboards in Periscope Data to analyze and display your Zendesk Support data.
  • Finally, consider using Improvado as an alternative solution for connecting Zendesk Support to Periscope Data. Improvado simplifies the entire process by handling data extraction, transformation, and load, making it easier for you to focus on analyzing and visualizing your data.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
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Connecting Zendesk Support to Periscope Data with Improvado

Improvado is the ideal solution for connecting Zendesk Support to Periscope Data. With its advanced marketing analytics platform, Improvado extracts, transforms, and normalizes data from various sources, including Zendesk Support, and seamlessly integrates it with Periscope Data.

One of the main benefits of using Improvado is its ability to automatically extract a wide range of metrics and dimensions from Zendesk Support. This eliminates the need for manual extraction and ensures that your data is up to date and accurate.

Improvado also provides a high level of customization, allowing you to tailor the data pipeline to your specific needs. This means you can easily integrate and centralize data from multiple marketing and sales platforms, creating a comprehensive and unified view of your business.

Additionally, Improvado offers scalable solutions suitable for large enterprises, making it capable of handling high volumes of data. With exceptional customer support, Improvado ensures that you have the assistance you need to make the most of your data integration and analysis efforts.

Summary of connection Zendesk Support to Periscope Data

In summary, connecting Zendesk Support and Periscope Data is a crucial step for large enterprises looking to leverage their customer service data for improved decision-making and performance. With Improvado, you can easily integrate your Zendesk Support data into Periscope Data, enjoying benefits such as scalability, customization, high-quality customer support, and the ability to process large volumes of data. Furthermore, Improvado allows you to centralize your marketing and sales data, providing you with a comprehensive view of your business and a powerful platform for data-driven decision-making. To learn more about how Improvado can help you connect Zendesk Support to Periscope Data, book a call with one of our experts today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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