Connect Intercom to Qlik Automatically

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What is Intercom?

Intercom is a customer communication platform that helps businesses engage with their customers through personalized messages, chatbots, and targeted emails. Enterprise companies benefit from using Intercom as it helps them improve customer engagement, retention, and satisfaction by offering relevant and timely interactions with their audience. Intercom's tools enable businesses to collect valuable customer data, which can be used to make data-driven decisions and optimize marketing campaigns.

What is Qlik?

Qlik is a powerful Business Intelligence (BI) and data visualization platform designed to help organizations make better decisions by turning raw data into actionable insights. By using Qlik, enterprise companies can create dynamic dashboards, generate interactive reports, and perform advanced analytics to discover hidden patterns and trends in their data. Qlik's associative data engine enables users to explore data freely, without being limited by predefined hierarchies or data models, making it an excellent choice for organizations with complex data requirements.

Connecting Intercom to Qlik

Connecting Intercom to Qlik can be achieved through several methods:

  • Using a custom-built API integration to connect Intercom and Qlik. This approach requires programming knowledge and significant time investment to build, test, and maintain the integration.
  • Utilizing an existing third-party integration tool, which can facilitate the connection between Intercom and Qlik. However, these tools may lack customization options and could be limited in the data they can extract or synchronize.
  • Employing a data connector for Qlik Intercom, which can simplify the process of transferring data between the two platforms. These connectors may come with predefined metrics and dimensions but may not always cover all the data points needed for your specific use case.
  • Choosing Improvado as your solution to extract and load data from Intercom to Qlik. Improvado offers a customizable and scalable solution that centralizes all your marketing and sales data, making it an excellent alternative to the other methods listed above.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
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Connecting Intercom to Qlik with Improvado

Improvado is the best solution for connecting Intercom to Qlik for various reasons. First, Improvado is designed to process large volumes of data, ensuring smooth data flow between Intercom and Qlik. Additionally, Improvado offers a high level of customization, allowing you to extract and load the exact metrics and dimensions you need for your analysis. This flexibility ensures that your Intercom Qlik dashboard is tailored to your unique business requirements.

Moreover, Improvado provides exceptional customer support, ensuring that you receive prompt assistance in case of any issues or questions. Their team of experts can guide you through the entire process of connecting Intercom to Qlik, from initial setup to ongoing maintenance. Finally, Improvado's platform centralizes all your marketing and sales data, enabling you to easily visualize Intercom data alongside other data sources in Qlik, and derive valuable insights to drive your business forward.

Summary of connection Intercom to Qlik

In summary, connecting Intercom and Qlik is essential for businesses to merge customer communication data with their BI and visualization tools. Although there are several ways to achieve this connection, Improvado stands out as the best solution due to its scalability, customization options, and ability to process large volumes of data. Additionally, Improvado centralizes all your marketing and sales data, making it easier to analyze and visualize Intercom data in Qlik.

Improvado's exceptional customer support ensures that you have the help you need when connecting Intercom to Qlik. To learn more about Improvado's solution and how it can benefit your organization, book a call with one of their experts today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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