Connect Intercom to Chartio for Real-Time Data Flow

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What is Intercom?

Intercom is a customer communication platform designed to help enterprises build better relationships with their customers. It offers various features like live chat, customer engagement, and support tools, making it easier for companies to connect with their clients, streamline support, and drive sales. By using Intercom, large enterprises can improve customer satisfaction, reduce churn, and foster brand loyalty.

What is Chartio?

Chartio is a powerful data visualization and business intelligence (BI) tool designed for enterprise companies. It enables users to explore, analyze, and visualize data from various sources in real-time, offering an intuitive interface and customizable dashboards. By using Chartio, decision-makers in large organizations can gain insights into marketing performance, sales data, and other critical metrics, allowing them to make data-driven decisions and optimize their strategies.

Connecting Intercom to Chartio

Connecting Intercom to Chartio can be achieved through several methods:

  • Using a custom API integration: Develop your own custom integration using Intercom's API to extract data and push it directly into Chartio.
  • Data Warehouse: Export Intercom data into a data warehouse like Amazon Redshift, Google BigQuery, or Snowflake, and then connect the data warehouse to Chartio.
  • Third-Party ETL Tools: Use third-party ETL (extract, transform, load) tools like Fivetran, Stitch, or Talend to extract data from Intercom, transform it, and load it into Chartio.
  • Improvado: Choose Improvado's data extraction and load solution for a more streamlined and efficient way to connect Intercom to Chartio, offering features like data normalization and centralization.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
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Connecting Intercom to Chartio with Improvado

Connecting Intercom to Chartio with Improvado offers several advantages over the other methods. Improvado provides a seamless and secure connection with no need for custom API development or third-party ETL tools. It automates data extraction, transformation, and loading, allowing you to visualize Intercom data in Chartio faster and more efficiently. Metrics and dimensions are automatically extracted from Intercom, ensuring accuracy and consistency. Furthermore, Improvado offers scalability, customization options, and excellent customer support, making it the ideal choice for large enterprises looking to connect Intercom to Chartio.

Summary of connection Intercom to Chartio

In summary, connecting Intercom and Chartio allows large enterprises to harness the full potential of their customer communication and marketing data. Improvado's advanced marketing analytics platform offers a complete data pipeline, from extraction to visualization, and provides numerous benefits such as scalability, customization, high-quality customer support, and the ability to process large volumes of data. With Improvado, enterprises can centralize their marketing and sales data, making data-driven decisions easier and more effective. To learn more about how Improvado can help you connect Intercom to Chartio, book a call with one of our experts today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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