Gong Integration

Gong Data Integration | Connect Sales Call Analytics

Connect Gong and let AI agents query call transcripts, sentiment scores, and deal insights alongside marketing data from 1,000+ other sources.

SOC 2 Type II
1,000+ Data Sources
Any Warehouse or BI Tool
A
Improvado Agent
Connected to Gong
Show me our top 5 deals by close probability this quarter and highlight any with stalled momentum.
You have 5 deals over $100K with 70%+ close probability. Two haven't had activity in 8+ days — Acme Corp ($180K) and Vertex Solutions ($145K). Both showed strong buying signals in their last calls but no follow-up meetings scheduled.
Pull the last call recording from Acme Corp and summarize the key objections raised by their CFO.
The CFO raised 3 primary concerns: implementation timeline (wants under 60 days), integration with their legacy ERP system, and whether we can match their current vendor's SLA. Your AE addressed timeline and SLA but deferred the ERP question. The CFO specifically asked for a technical deep-dive within 5 business days.
Trusted by data-driven teams
DockerOMDhimsillyMattelASUSActivision
1,000+
Integrations
200+
Gong Fields
99.9%
SLA Uptime
<5 min
Setup
SOC 2
Type II
Improvado Key Takeaways

Connect Gong to your data warehouse

Improvado connects to Gong through secure API authentication to extract conversation analytics, call transcripts, and deal insights. Our platform automatically handles data pagination and processes large volumes of sales conversation data efficiently. Data syncs run on customizable schedules, from hourly to daily, keeping your revenue operations analytics current. Configure your connection through our visual interface with guided API key setup.

200+ metrics and dimensions Campaigns, ad groups, keywords, audiences, geo, device — all granularity levels from the Gong API
15-minute refresh cycles Near real-time sync with 99.9% SLA uptime. No stale dashboards.
Cross-channel normalization Marketing CDM unifies your data with 1,000+ sources into one schema. No manual mapping.
Any warehouse or BI tool Snowflake, BigQuery, Redshift, Databricks, Power BI, Tableau, Looker Studio
AI Agent access via MCP Query, write, and monitor Gong through Claude, ChatGPT, Cursor, or any MCP client
Enterprise-grade security SOC 2 Type II, HIPAA, GDPR, CCPA. Raw data never leaves your environment.
OAuth setup in under 5 minutes No API keys, no code, no developer setup. Schema changes handled automatically.
Zero ongoing maintenance Pagination, rate limits, API versioning — all managed. Your team focuses on analysis.
Integration Details

Unified sales data across all platforms

Improvado normalizes Gong data using our Marketing Common Data Model (MCDM), standardizing call metrics, deal stages, and conversation insights. This allows you to combine Gong data with CRM systems like Salesforce or HubSpot for complete revenue analytics. Compare sales performance across different tools using consistent field names and formats. Build comprehensive RevOps analytics that span your entire sales and marketing stack.

Gong REST API v2 · OAuth 2.0 · daily · incremental
Schema Overview

Data objects and fields Improvado extracts from Gong

Object Fields
Calls
id title scheduled started duration direction primary_user_id workspace_id meeting_url is_private
Users
id email_address first_name last_name active created manager_id phone_number extension
CRM_Opportunities
id name amount stage close_date probability owner_id account_id created_date
Call_Transcripts
call_id speaker_id topic sentence start_time duration monologue_index
Interaction_Stats
call_id longest_monologue talk_to_listen_ratio patience interactivity question_rate
How it works

From connection to autonomous action in three steps

1

Connect

Connect your Gong workspace via OAuth. The agent accesses call recordings, transcripts, deal data, and conversation intelligence insights across your sales organization.

2

Ask

Ask questions like 'Which deals have gone silent in the last two weeks?' or 'Show me all calls where competitors were mentioned and summarize the objections.' The agent analyzes conversation patterns, deal velocity, and buying signals.

3

Act

The agent schedules follow-up tasks in your CRM when deals stall, flags calls with specific keywords or sentiment shifts, updates deal stages based on conversation analysis, and creates call summaries with action items for your sales team.

Use Cases

What teams ask their AI agent about Gong

Real prompts from enterprise marketing teams. The agent reads your data, answers in seconds, and takes action when you ask.

See how teams use Improvado →
A
Improvado Agent Analysis

Analyze call sentiment and topics to identify winning sales conversation patterns

Your AI agent analyzes Gong data and delivers actionable insights — automatically, in seconds.

6 hrs → 20 min
A
Improvado Agent Cross-channel

Track deal progression and conversation quality to optimize sales processes

Your AI agent analyzes Gong data and delivers actionable insights — automatically, in seconds.

8 hrs → 25 min
A
Improvado Agent Reporting

Generate executive reports on sales team performance and conversation insights

Your AI agent analyzes Gong data and delivers actionable insights — automatically, in seconds.

5 hrs → 18 min
AI Agent Access

Your agent doesn't just read Gong — it correlates call outcomes with pipeline.

Read

The agent reads call transcripts, recordings, deal stages, participant engagement scores, talk-to-listen ratios, competitor mentions, objection patterns, buying signal detection, conversation topics, and pipeline velocity metrics from Gong.

Write

The agent creates tasks and reminders in connected CRMs, flags at-risk deals, generates call summaries, updates deal properties based on conversation intelligence, and triggers alerts when specific keywords or sentiment thresholds are detected in sales calls.

Monitor

The agent monitors deal momentum changes, tracks when high-value opportunities go silent for defined periods, watches for competitor mentions in calls, detects shifts in buyer sentiment, and alerts when deals miss expected progression milestones based on conversation history.

AI agents query conversation analytics, track which topics correlate with closed deals, and identify winning talk patterns across your sales team. They can pull sentiment scores, call duration, and deal progression data, then compare it against marketing attribution and ad spend to show which campaigns drive the best sales conversations.

Claude ChatGPT Cursor Gemini Any MCP Client
Improvado Agent · Gong
You
Show me deals over $50K that mentioned budget concerns in the last 30 days
A
Budget-Sensitive Deals
Deal Name Value Budget Risk Score
Apex Logistics - Enterprise Plan $240K High (8.2/10)
Summit Retail - Multi-Store Rollout $180K Critical (9.1/10)
Horizon Fintech - API Integration $95K Medium (6.4/10)
Cascade Media - Analytics Suite $78K Medium (5.9/10)
Redwood Travel - CRM Migration $62K Low (3.7/10)
5 deals · $655K pipeline · 3 require pricing discussions within 7 days
You
Schedule follow-up calls with the high-risk deals and add budget justification docs to their deal rooms
A
2 calls scheduled, 2 docs added
Summit Retail call set for Tue 2pm · Apex call set for Wed 10am
SOC
SOC 2 Type II Audited data management
H
HIPAA Healthcare compliance
EU
GDPR EU data protection
CA
CCPA California privacy
Compare

They extract data. Improvado deploys an agent.

Traditional tools move data from A to B. Improvado gives you an AI agent that reads, acts, and monitors — with Gong as one of 1,000+ integrated sources.

Feature Improvado Supermetrics Funnel.io Fivetran
Data fields extracted 200+ ~90 ~120 ~80
Total integrations 1,000+ ~150 ~500 ~300
Cross-channel normalization (CDM) ✓ Built-in ✗ Manual ● Basic mapping ✗ Raw only
AI Agent access (MCP) ✓ Read, Write, Monitor
Data warehouse destinations ✓ 16+ warehouses & BI tools Sheets, Looker, BigQuery BigQuery, Snowflake, Redshift ✓ Broad warehouse support
Refresh frequency Every 15 min Scheduled triggers Daily / 6hr Every 15 min (premium)
SOC 2 Type II & HIPAA ✗ SOC 2 only ✓ SOC 2
Best for Teams that want an AI agent, not a pipeline Small teams, spreadsheets Mid-market, data teams Engineering-led ELT pipelines

Comparison based on publicly available documentation as of April 2026. Feature availability may vary by plan tier.

FAQ

Frequently asked questions

What Gong data can Improvado extract?
Improvado extracts call transcripts, conversation analytics, deal insights, and sales performance metrics. We also collect participant information, call duration, sentiment scores, and topic analysis. All data respects Gong's privacy and security configurations.
How does Improvado handle Gong call transcript data?
Improvado extracts call transcripts while maintaining speaker attribution and timestamp information. We preserve conversation structure and metadata for analysis. Transcript data is encrypted and handled according to your organization's privacy policies.
Can I combine Gong data with my CRM system?
Yes, Improvado normalizes data from Gong, Salesforce, HubSpot, and other sales tools using standardized field names. You can correlate conversation insights with deal outcomes and pipeline metrics. This enables comprehensive revenue operations analysis across your entire sales stack.
How often does Improvado sync Gong conversation data?
You can schedule syncs from hourly to weekly based on your call volume and analysis needs. Most sales teams refresh Gong data daily to track recent conversations and deal updates. Real-time syncing is available for high-velocity sales organizations.
Does Improvado extract Gong's AI-generated insights?
Yes, Improvado extracts Gong's conversation intelligence including sentiment analysis, topic detection, and deal risk scores. We also collect competitor mentions, next steps, and call summaries. This preserves Gong's AI insights for further analysis in your data warehouse.
What privacy controls apply to Gong data extraction?
Improvado respects all Gong privacy settings and user permissions configured in your account. We only extract data your API credentials can access. You can configure additional filters to exclude sensitive conversations or specific users during setup.