Connect Freshdesk to Sisense to Get Analysis-Ready Data

Improvado: your fast lane to seamless marketing data integration.

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What is Freshdesk?

Freshdesk is a customer support software that helps large enterprises streamline their customer support operations. It offers a range of features such as ticketing, collaboration, automation, and reporting, allowing businesses to deliver efficient and personalized customer service. By using Freshdesk, companies can improve response times, reduce ticket backlog, and ultimately, enhance customer satisfaction.

What is Sisense?

Sisense is a powerful business intelligence (BI) and data visualization tool designed for large enterprises. It enables users to easily analyze and visualize complex data from multiple sources, creating actionable insights that drive informed decision-making. With Sisense, companies can build interactive dashboards, perform ad-hoc analysis, and share insights with their teams. Its intuitive interface and robust capabilities make it an ideal solution for organizations seeking to harness the power of their data.

Connecting Freshdesk to Sisense

Connecting Freshdesk to Sisense can be done in several ways:

  • Using Freshdesk's native integration with Sisense, if available, to directly visualize Freshdesk data in Sisense.
  • Building a custom API integration between Freshdesk and Sisense, which requires development resources and ongoing maintenance.
  • Utilizing a third-party data connector for Sisense Freshdesk, which may require additional costs and limited customization options.
  • Extracting data from Freshdesk using a CSV export and manually importing it into Sisense, which can be time-consuming and prone to errors.
  • Choosing Improvado, a scalable and customizable solution that simplifies the process of connecting Freshdesk to Sisense, while providing a superior level of customer support and data processing capabilities. Learn more about Improvado's data extraction and load capabilities here.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
Free onboarding
Free marketing stack analysis

Connecting Freshdesk to Sisense with Improvado

Improvado is the best choice for connecting Freshdesk to Sisense for several reasons:

  • It offers a seamless and automated data pipeline, eliminating the need for manual data extraction and import.
  • Improvado provides a comprehensive list of metrics and dimensions that can be automatically extracted from Freshdesk, ensuring a complete data set for analysis in Sisense.
  • Its platform is highly scalable, able to handle large volumes of data and grow with your business needs.
  • Improvado offers a high degree of customization, allowing you to tailor the data pipeline to your unique requirements.
  • With exceptional customer support, Improvado ensures a smooth and efficient implementation process.

Summary of connection Freshdesk to Sisense

In summary, connecting Freshdesk to Sisense can be a complex process, but Improvado simplifies this task by offering a scalable, customizable, and reliable solution. Its platform allows for seamless data extraction, transformation, and visualization, ensuring that your marketing and sales data is centralized and ready for analysis. With Improvado's top-notch customer support and ability to process large volumes of data, your company can unlock valuable insights and make data-driven decisions. Book a call with an Improvado expert today to explore how this powerful platform can enhance your marketing analytics capabilities.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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