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Connect Intercom and Call Rail to unify your customer data for clearer insights and faster responses.
Merge Intercom and Call Rail data streams into Improvado seamlessly.
Improvado normalizes raw data and channels it in your visualization platform
Get fresh and highly granular insights on your marketing efforts from custom dashboards
Intercom is a customer messaging platform designed to facilitate personalized communication across sales, marketing, and support teams. It offers features such as targeted messaging, in-app chats, and automated workflows that enable businesses to engage users contextually. For example, marketers can trigger product tours based on user behavior, addressing the challenge that 64% of marketers face: lacking tools to measure true ROI effectively.
Intercom's robust API allows seamless integration with data platforms like Improvado, which eliminates 90% of marketing-related IT tickets by automating data aggregation and reporting. This integration enhances data accuracy and reduces manual workload, making it easier to track campaign performance and optimize customer interactions with technical precision.
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CallRail is a call tracking and analytics platform designed to help businesses accurately attribute phone calls to specific marketing campaigns. By providing detailed insights into call sources and customer behavior, it enables smarter budget allocation and improved ROI.
The platform integrates with Improvado, which handles unlimited data volumes with sub-second loading times, ensuring fast and reliable access to call data. This combination supports data-driven decisions for businesses aiming to optimize their marketing strategies efficiently.
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Integrate Intercom with Call Rail to create a unified dashboard that streamlines your communication and analytics. This setup offers a clear view of customer interactions and call data in one place, helping teams respond faster and track performance efficiently.
To set up the integration, connect your Call Rail account within Intercom's app settings, then configure call tracking and contact syncing; tools like Improvado can simplify data aggregation across platforms for a smoother setup.
Integrating Call Rail with Intercom enables automatic logging of calls as conversations, providing richer customer profiles and improving team responsiveness, while Improvado helps unify this data with other marketing channels for better insights.
Yes, call data including call duration and caller details can be synced in near real-time, allowing Intercom agents to access up-to-date information; Improvado further enhances this by integrating call metrics into comprehensive dashboards.
Yes, call outcomes can be recorded and tracked within Intercom contacts, facilitating timely follow-ups; combined with Improvado’s data aggregation, businesses gain a clearer view of call effectiveness across campaigns.
Improvado consolidates data
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