Connect Freshdesk to Looker Studio to Make Data-Driven Decisions

Improvado: your fast lane to seamless marketing data integration.

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What is Freshdesk?

Freshdesk is a popular customer support software designed to help enterprise companies manage and streamline their customer support processes. It offers a range of features, including ticketing, workflow automation, and customer self-service. By using Freshdesk, large businesses can efficiently handle customer inquiries, track support tickets, and analyze support performance, ultimately improving customer satisfaction and reducing response times.

What is Looker Studio?

Looker Data Studio is a powerful data analytics and visualization platform that enables enterprise companies to explore, analyze, and visualize their business data. It allows users to create custom dashboards, generate insightful reports, and make data-driven decisions. With Looker Data Studio, large organizations can easily combine data from various sources, identify trends, and uncover hidden insights that drive growth and innovation.

Connecting Freshdesk to Looker Studio

Connecting Freshdesk to Looker Data Studio can be achieved through several methods:

  • Manual export and import: Export data from Freshdesk as CSV files and then import them into Looker Data Studio.
  • API integration: Utilize Freshdesk's API to pull data directly from Freshdesk and then use Looker Data Studio's API to push the data into the platform.
  • Third-party connectors: Use a pre-built data connector for Looker Data Studio Freshdesk to simplify the process of integrating the two platforms.
  • Custom development: Build a custom solution to connect Freshdesk and Looker Data Studio by leveraging their respective APIs and SDKs.
  • Improvado: Use Improvado's advanced marketing analytics platform to extract and load data from Freshdesk to Looker Data Studio, offering a seamless integration experience and saving time and resources.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
Free onboarding
Free marketing stack analysis

Connecting Freshdesk to Looker Studio with Improvado

Improvado is the best solution for connecting Freshdesk to Looker Data Studio because it offers a complete data pipeline that handles data extraction, transformation, and normalization, as well as data visualization. With Improvado, you can easily access relevant metrics and dimensions from Freshdesk and visualize them in Looker Data Studio. Unlike other methods, Improvado provides a scalable, customizable solution that can handle large volumes of data from multiple data sources, allowing you to centralize your marketing and sales data in one place.

Summary of connection Freshdesk to Looker Studio

In summary, connecting Freshdesk and Looker Data Studio is essential for enterprises looking to make the most of their customer support data. Improvado offers a comprehensive solution that simplifies the integration process, providing scalability, customization, and high-quality customer support. With Improvado, you can process large volumes of data, centralize marketing and sales data, and easily visualize Freshdesk data in Looker Data Studio. To learn more and explore the benefits of using Improvado, book a call with one of our experts today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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