Connect Freshdesk to Chartio for Insightful Visualizations

Seamlessly connect marketing data across all platforms with Improvado.

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What is Freshdesk?

Freshdesk is a leading customer support software that enables enterprises to manage their customer interactions more efficiently. With its robust ticketing system, Freshdesk ensures that no customer query goes unanswered, while also providing a knowledge base, automation tools, and analytics to streamline support operations. Large enterprises benefit from Freshdesk as it helps improve customer satisfaction, reduce response times, and increase overall operational efficiency.

What is Chartio?

Chartio is a powerful data visualization and business intelligence tool, designed to help enterprises analyze and understand their data. With its intuitive drag-and-drop interface, Chartio allows users to create custom dashboards and reports, providing valuable insights into various aspects of an organization's performance. Enterprises can benefit from Chartio as it enables them to identify trends, uncover hidden opportunities, and make data-driven decisions, all without needing extensive technical expertise.

Connecting Freshdesk to Chartio

Connecting Freshdesk to Chartio can be achieved through several methods:

  • Using Freshdesk's API to extract data and import it into Chartio: This approach requires technical expertise in API and programming to manually extract data from Freshdesk and then load it into Chartio.
  • Developing a custom connector: This option involves building a data connector specifically for Chartio and Freshdesk, which may require a significant amount of development effort and maintenance.
  • Utilizing third-party integration tools: Some tools, like Zapier or Stitch, offer pre-built connectors that can help link Freshdesk to Chartio. However, these connectors may have limitations in terms of data volume, frequency, or customization options.
  • Choosing Improvado to connect Freshdesk and Chartio: Improvado is a marketing analytics platform that specializes in data extraction, transformation, and visualization. With Improvado, you can easily extract and load data from Freshdesk to Chartio, saving time and effort compared to other methods.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
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Connecting Freshdesk to Chartio with Improvado

Improvado stands out as the best solution for connecting Freshdesk to Chartio due to its comprehensive features and capabilities. It provides a complete data pipeline that automates the data extraction, transformation, and normalization process, ensuring seamless integration between Freshdesk and Chartio. With Improvado, you can easily access a wide range of metrics and dimensions from your Freshdesk data, enabling you to create powerful visualizations and reports in Chartio. Moreover, Improvado's platform is customizable and scalable, allowing you to adapt it to your organization's unique needs and requirements. Its ability to handle large volumes of data, centralize marketing and sales data, and provide high-quality customer support makes it the ideal choice for large enterprises looking to connect Freshdesk to Chartio.

Summary of connection Freshdesk to Chartio

In conclusion, connecting Freshdesk and Chartio is essential for enterprises seeking to harness the power of their customer support data for better decision-making. Improvado offers a superior solution, with its scalable, customizable platform that can handle large data volumes and centralize marketing and sales data. Its high-quality customer support ensures a seamless experience, making it the best choice for enterprises looking to visualize Freshdesk data in Chartio. To learn more about how Improvado can help your organization, book a call with one of our experts today.

Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
Improvado helps ASUS streamline global marketing reporting.
Illy employs Improvado to unify marketing data from 140 regional branches.
Activision relies fully on Improvado for its marketing dashboard.

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