Improvado automates the annoying parts of data management. With Improvado, marketers are no longer at the mercy of non-scalable manual processes. Costly and valuable developer time is now freed up, no longer from having to create interfaces, host and maintain databases, normalize data, and visualize reports.
Pentaho is a business intelligence system that provides data integration, online analytical processing (OLAP), reporting, data mining, information dashboards, and ETL services.
The platform has two versions: the enterprise version and the community version. It exists as an on-premises application rather than a cloud-based platform. The system’s core offering is usually enhanced through add-ons, which are either provided by the company or its community of developers.
Informatica encompasses a range of software products with an emphasis on enterprise cloud management and data integration. Its data integration solution leverages two popular architectures: Extract, Transform & Load (ETL), and Extract, Load & Transform (ELT).
Informatica’s portfolio also includes tools for cloud API management, cloud data governance and cataloging, and cloud master data management.
Improvado streamlines data from 300+ marketing data sources. Such a range of data sources allows for in-depth cross-channel marketing analytics. With data from different channels on a single dashboard, you can build detailed marketing reports and track metrics like ROAS, CPL, CPA, ROMI, ROI, and many other custom indicators. Users get a single source of truth for all their marketing channels, along with a holistic view of their prospects’ devices, age, gender, preferred channels, and more.
Informatica allows its users to connect to data warehouses, enterprise applications, messaging systems, etc., both in the cloud and on-premises, through over 100 native Informatica cloud and PowerExchange connectors. The platform also allows developers to build custom connectors using the Informatica Connector Toolkit.
Improvado’s data dictionary provides a complete overview of all marketing reports across different providers. The dictionary describes metrics, properties, dimensions, and more. Besides, Improvado provides an extensive library of dashboards and explains how to adjust them for your exact use case. If users can’t find the required information in Improvado’s documentation, they always have a dedicated support manager who will answer all their questions. Finally, companies that don’t have enough resources for adjusting dashboards and dealing with data operations can use Improvados’ Professional Services package to augment their in-house team with experienced offsite marketing experts.
Pentaho provides customer support via its support portal and community forums. There’s currently no live chat support. However, the platform offers a comprehensive knowledge base, as well as free and paid training.
Informatica offers three tiers of support. But for all customers, support is accessible via ticket, email, telephone, and the Informatica Network. Informatica’s Basic Success customers can only get support during business hours. Premium Success customers can get access to 24/7 support for priority 1 cases only. Signature Success customers benefit from 24/7 support for all cases. Informatica also has a comprehensive knowledge base and community forum. Furthermore, the platform offers training to its users via its Informatica University.