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ETL software comparison

Jitterbit vs. MuleSoft vs. Improvado

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Comparison

Improvado

Improvado automates the annoying parts of data management. With Improvado, marketers are no longer at the mercy of non-scalable manual processes. Costly and valuable developer time is now freed up, no longer from having to create interfaces, host and maintain databases, normalize data, and visualize reports.

Jitterbit

Jitterbit is a cloud-based service offering API creation and integration technology for rapid connection of SaaS, on-cloud, and on-premises applications through artificial intelligence. With Jitterbit, organizations can work with data from data warehouses, ERP and CRM applications, online marketplaces, etc.

MuleSoft

MuleSoft is a Java-based enterprise service bus (ESB) that helps businesses connect applications, data, and devices, both in the cloud and on-premises, using an API-led approach. The platform caters to developers and business leaders by providing prebuilt templates, connectors, and integration patterns to help them connect to systems faster.

Features comparison

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Approach
Marketing sources
Builds New APIs for Customers on Request
Create custom metrics and reports you need for existing connectors
Change configurations after the first setup
Ability to integrate Business Data
How often data sync
Connects to data warehouses? Data lakes?
Data normalization framework
Doesn't require tech resources from your side to maintain the database
Predictable pricing that scales
Professional Services Available for What You Don’t Have In House
Support SLA
Improvado
Enterprise-wide data platform
200+ data sources
Yes
Create custom metrics and reports you need for existing connectors
Yes
Yes
How often data sync
Yes / Yes
Data normalization framework
Doesn't require tech resources from your side to maintain the database
Yes
Yes
Yes | Enterprise SLA
Jitterbit
API integration platform for application integration
350 integrations
Yes
No
Yes
Yes / Yes
No
No
Yes
MuleSoft
Enterprise Service Bus (ESB), application integration
50+ integrations
Yes
No
Yes
No / Yes
No
No
Yes

Connectors: Data sources and destinations

Improvado

Improvado streamlines data from 200+ marketing connectors. Such a range of data sources allows for in-depth cross-channel marketing analytics. With data from different channels on a single dashboard, you can build detailed marketing reports and track metrics like ROAS, CPL, CPA, ROMI, ROI, and many other custom indicators. Users get a single source of truth for all their marketing channels, along with a holistic view of their prospects’ devices, age, gender, preferred channels, and more.

Jitterbit

Jitterbit provides about 53 connectors to help developers connect endpoints and access data from popular data sources, such as NetSuite, SAP, Clarizen, and more. The platform claims to have integrated over 169,000 endpoints so far. Developers are also able to create custom connectors using the Jitterbit Harmony Connector SDK.

MuleSoft

MuleSoft provides connectors for over 350 data sources, including databases, network services, SaaS platforms, protocol, and storage resources. The platform also allows developers to create custom sources via the Mule SDK.

Transformations

Jitterbit

MuleSoft

Support, documentation, and training

Improvado

Improvado’s data dictionary provides a complete overview of all marketing reports across different providers. The dictionary describes metrics, properties, dimensions, and more. Besides, Improvado provides an extensive library of dashboards and explains how to adjust them for your exact use case. If users can’t find the required information in Improvado’s documentation, they always have a dedicated support manager who will answer all their questions. Finally, companies that don’t have enough resources for adjusting dashboards and dealing with data operations can use Improvados’ Professional Services package to augment their in-house team with experienced offsite marketing experts.

Jitterbit

Jitterbit’s customers can access support by submitting a ticket through the website’s support portal, sending an email, or requesting assistance from the platform’s user forum. Along with comprehensive documentation, the platform provides courses and certification opportunities through its online learning platform—Jitterbit University

MuleSoft

MuleSoft’s customers can get support by submitting tickets through the website’s portal, visiting the user community, emailing the customer support team, or using the phone number on the website. The platform provides training materials and comprehensive documentation as well.

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