FTP data ingestion

Updated on

Jan 22, 2024

Improvado can import your data from a FTP server. We can use your FTP server instance or provide one for free if you prefer.

Requirements and preconditions

1. Data should be in one of the following formats:

  • tsv, csv, xls(x) files
  • compressed versions (zip, gzip, tar.gz archives)

2. Data set should be presented as a flat table:

  • one table per file
  • column names in the first row
  • no tabulation
  • no data hierarchy
  • no images

3. Data structure (field names, field order and data types) should NOT be changed without warning

4. Your data provider or your own software should be able to send reports via FTP automatically and regularly

How to setup a FTP data ingestion

Step 1. Contact our technical support and tell us what you want:

  • which data source do you need to connect?
  • an example of your data frame is very helpful (for uncommon report types or data formats it is necessary
  • how often should this data be refreshed (typically - on a daily basis)?
  • update policy:- should we append, update or replace data?
    - should we append, update or replace data?
    - in case of an update or replacement, you should specify the key column
  • explain FTP server’s folder structure
  • specify type of FTP connection needed: FTP / SFTP / FTPS

Step 2. We will confirm whether we can ingest your data or what needs to be changed in order to make it possible.

Step 3. Setup access:

  • In case you want to use the Improvado FTP-server, there are two possible options: SFTP or FTPS.
    - to set up SFTP, we need to get your public SSH-key
    - to set up FTPS, we will create a login and password for you.
  • In case you want us to load data from your FTP-server
    - for SFTP connections, we will provide our public SSH-key on your request
    - for FTP/FTPS, we will need to get a login/password from you.

Step 4. Send test data to a pre-determined destination

Step 5. We will confirm whether we have successfully loaded the data

Step 6. Schedule reports from your data platform

That’s all! Your data platform sends us your data at the selected frequency and we do the rest of the job on our side.

Special options

In addition, we can offer the following options:

  • one-time historical data download or reference data download if required for custom reports or data transformations
  • client data analysis (for unstructured or atypical data formats) to select the best data loading method
    - in this case, examples of data set needed
  • data update frequency changes (if necessary)
  • report format or data structure update (if data source changes the set of fields available)

Schema information

Setup guide


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Troubleshooting guides

Check out troubleshooting guides for
FTP data ingestion


Frequently asked questions

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Improvado team is always happy to help with any other questions you might have! Send us an email.

Contact your Customer Success Manager or raise a request in Improvado Service Desk.