Updated on
Jan 29, 2025
Improvado can import your data from a FTP server. We can use your FTP server instance or provide one for free if you prefer.
1. Data should be in one of the following formats:
2. Data set should be presented as a flat table:
3. Data structure (field names, field order and data types) should NOT be changed without warning
4. Your data provider or your own software should be able to send reports via FTP automatically and regularly
Step 1. Contact our technical support and tell us what you want:
Step 2. We will confirm whether we can ingest your data or what needs to be changed in order to make it possible.
Step 3. Setup access:
Step 4. Send test data to a pre-determined destination
Step 5. We will confirm whether we have successfully loaded the data
{% docs-informer info title="Avoid WinSCP for Improvado SFTP"%}
Please use an alternative SFTP client, as WinSCP is not fully compatible with Improvado’s SFTP server and may cause load failures.
{% docs-informer-end %}
Step 6. Schedule reports from your data platform
That’s all! Your data platform sends us your data at the selected frequency and we do the rest of the job on our side.
In addition, we can offer the following options:
Improvado team is always happy to help with any other questions you might have! Send us an email.
Contact your Customer Success Manager or raise a request in Improvado Service Desk.