Documentation

When an order is manually triggered, it enters a download queue on our side before synchronization begins. The extraction process starts once the order reaches the front of the queue. The wait time can vary depending on how busy the download queue is at that moment.

This queuing mechanism ensures orderly processing and optimal system performance, so your extraction will start as soon as possible based on queue availability.

You can connect any data source in two simple steps:

1. Select a Data source on this page
2. Authorize your account with the required credentials. The list of credentials depends on the authorization method: OAuth, Login & Password, Authorization that requires additional credentials (e.g., API Token)

The created connection will appear at the top of the Connected sources list. You can find a setup guide for a Data source on the right side of the Authorization page.

Click on the Extract button for the required Connection in the Connected sources list.

Then, you can set up the data extraction in four simple steps:

1. Select accounts
2. Choose Extraction templates
3. Configure Extraction template
4. ~Configure Extraction schedule
5. ~Select the required dimensions & metrics

4. Check the result

You can check out a more in-depth guide here.

Extraction template selection depends on the specific Data source and the type of data you want to extract. Here are some steps to help you choose the appropriate Extraction template:

1. Consider the frequency of the data you want to extract (e.g., daily, weekly, monthly).
2. Check the Improvado Data Dictionary for the available Report types.
3. You can also use the new Extraction templates filter by dimensions & metrics in the second step of the Data extraction setup.

If you didn’t find the needed global Extraction template, you can create a custom one:

1. Go to this page to create a new Extraction template.
2. Look for a parent template that matches the data class you need.
3. Configure the extraction template settings based on your requirements, such as historical data depth or specific parameters.

You can check out a more in-depth guide here.

You can connect any destination in two simple steps:

1. Select a Destination on this page
2. Set up the connection by filling in all required fields specific to each Destination

The created connection will appear at the top of the Connected destinations list.

You can check out a more in-depth guide here or find a setup guide for the specific Destination here.

We acknowledge the importance of privacy and data protection regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and are committed to complying with these regulations and protecting the privacy of our customers' personal data.

We have implemented robust security measures and processes to ensure the confidentiality, integrity, and availability of personal data. We also provide our customers with transparency and control over their personal data, including the ability to access, rectify, and delete their data.

As part of our commitment to GDPR and CCPA compliance, we have appointed a Data Protection Officer (DPO) to ensure that our processes and procedures align with these regulations. Our DPO is available to answer any questions or concerns related to data protection and privacy. Please don't hesitate to reach out to our DPO at dpo@improvado.io.

At our company, we believe in the importance of trust and transparency with our customers. We are committed to maintaining the highest standards of privacy and security to protect our customers' personal data. By choosing to work with us, our customers can trust that their data is being handled with care and in compliance with GDPR and CCPA regulations.

You can check out a detailed guide here.

Click the Create a template button on the Extraction Templates page.Then, you can a new custom Extraction template in two simple steps:

1. Select a Data source and give your template a name
2. Configure the Extraction template - this step is similar to the third step of the Data extraction setup flow.

You can check out a more in-depth guide here.

Customize GA4 Extraction templates with any set of dimensions and metrics from the GA4 API

You can create custom Google Analytics 4 Extraction templates with flexible dimension settings and any set of compatible dimensions and metrics available in the GA4 API. Learn more here.

You can find an extensive overview of all common Report types by Data sources in the Improvado Data Dictionary. It includes metrics, properties, dimensions, etc.

If you didn’t find Report types you were looking for - you can create a request for a new Request type via the Service Desk.

You can check out a detailed guide here.

You can enable custom conversions by setting the Load Dynamic Fields field to Yes on the third step of the Data extraction setup.

It allows Improvado to load dynamic fields from the platform, such as custom conversions, custom events, pixel data, and other fields unique to your accounts.

‍Note: Only certain Data sources and Report types support this feature.

Learn more here.

Follow these simple steps to be able to add new dimensions & metrics to the data schema of your Data Table:

1. Click on the Settings tab on your Data Table page.
2. Select Yes to have the option to add new dimensions and metrics on the extraction order configuration page.

Learn more here.

The list of Data source accounts is updated daily. You can also update the list of accounts by clicking the Sync Accounts button on the Connection Details page. The duration of the account synchronization depends on the Data source service processing speed and the size of the data.

To check the freshness of your data, you can refer to the Last update column in the Data Table. This column displays the timestamp of the last data sync.

• The last update date of the Extraction order shows the freshness of the data extracted from your connected Data source to the Internal Improvado storage
• The last update date of the Load order shows the freshness of the data loaded from Internal Improvado Storage to your Data Warehouse

You can also manually trigger a data sync by clicking the Sync data now button from the Data Table page. This will update the data with the latest information.

You can check out a more in-depth guide for Data Tables here.

If you want to keep a fixed data schema of the Data Table, then follow these simple steps:

1. Click on the Settings tab on your Data Table page.
2. Set Add new fields after extraction to No to use the fixed data schema (to freeze data schema). In this case, no matter which dimensions and metrics were selected on the extraction order configuration page, they will not be added to the data table.

Learn more here.

You can find an extensive overview of all common Report types by Data sources in Improvado Data Dictionary. It includes metrics, properties, dimensions, etc. You can use filters to find all the necessary information for each Report type.You can also check the data structure of your Data Table by selecting the Data Preview tab on the Data Table Details page.