Documentation

How to Change Your Password

Updated on

Oct 19, 2023

  1. Open the User page by clicking your username at the bottom of the left menu.
  1. Click the Send me a link to change password button.

You will see the following pop-up message "We've emailed instructions for setting your password to the email address you submitted. You should receive it shortly".

  1. Follow the link in an email you received.
  2. Please enter your new password twice to confirm it.

The password must be at least eight characters long including at least one character from each of the selections available below:

  • Uppercase characters (A-Z)
  • Lowercase characters (a-z)
  • Digits (0-9)
  • Special characters (*@#$%^&(){}[]:;<>,.?!/~_+-=|)
  1. Click the Change my password button to finish this process.

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Contact your Customer Success Manager or raise a request in Improvado Service Desk.