Twitter - Troubleshooting

Updated on

Dec 28, 2023

While configuring your Twitter connection, you may encounter several issues. Understanding these common errors can help streamline the setup process and facilitate quick resolutions.

Wrong permissions

Error message:

{%docs-informer error%} "Permission error: Not enough permissions to get tweets. Please, make sure you have at least Ad Manager permission level or contact Improvado support via Service Desk." {%docs-informer-end%}


Check your account:

  • Make sure to use your Ad Account and not your personal Twitter account.

Refer to the official Ad Account creation guide if necessary.

{%docs-informer info%} If none of the provided solutions worked, feel free to raise a request via the Service Desk {%docs-informer-end%}

Schema information

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Twitter - Troubleshooting


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Improvado team is always happy to help with any other questions you might have! Send us an email.

Contact your Customer Success Manager or raise a request in Improvado Service Desk.