Emarsys

Written by Ilya Sudakov

Updated on Oct 13, 2026

Description

‍Emarsys is a leading provider of marketing software, that enables true, one-to-one interactions between marketers and consumers.

Setup guide

Follow our setup guide to connect Emarsys to Improvado.

‍Step 1. Click the Connections in the left navigation bar.
Categories on the Data sources page group all available platforms. Use a search to find the required one.

‍Step 2. Click on the Emarsys tile.

In Emarsys, go to Management > Security Settings > API Credentials, click Create API Credentials and select OpenID Connect. Copy the Client ID and Client secret right away: Emarsys does not show the Client secret again.

Note: API credentials are created by your Emarsys account owner. Credentials of the OpenID Connect (SAP Cloud Identity) type and WSSE API users are not supported. For details, see the official guide.

In the Permissions window of the new credentials, turn on these endpoint permissions and click Save. Emarsys turns them off by default.

Permission	Additional information
customer.settings	Required to connect
campaign.list	Used by the Email Campaigns Lifetime Incremental and Email Launch Summary reports
campaign.getlaunchesofemail	Used by the Email Launch Summary report
segment.get	Used by the Segments and Segment Contacts Count Lifetime Incremental reports
segment.contact.count	Used by the Segment Contacts Count Lifetime Incremental report

Enter the credentials in the Client ID and Client Secret fields of the Emarsys connection form.

After completing the connection process, the Emarsys connection will appear in your Connected sources list.

‍Step 7. When the connection status is Active, and the account status column shows a number of accounts, you can move on to data extraction.

To extract data from the connected sources, check the instructions on how to set up data extraction.

Schema information

The schema information shows all report types you can use to extract data from Emarsys.

Release notes

You can find information about the latest API changes in the official API changelog.

Was this article helpful?

Questions? The Improvado team is always happy to help. Send us an email, contact your Customer Success Manager, or raise a request in the Improvado Service Desk.